Motorola woes

Retha

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Someone here told me that I could save a lot by ditching Telkom, and I wanted to do it immediately! I did, however, hit one obstacle which at first seem tiny and now seem insurmountable: I thought my Motorola would be up to the task, since it has WAP, and it communicates with my PC. I tried to set my cell phone up as modem, but failed.
Ah, small hiccup. I’ll just phone the Motorola Technicians……..
I don’t have the number, but it will probably be on the Motorola website.
I contact Motorola via their site and tell them my problem. They e-mail me with the tel. nr. of their data technicians.
The technicians agree my phone would be able to act as a modem. They tell me I need the program Motorola Phone Tools, and the program would be available “any place that sells Motorola phones.”
Ah, easy. I’ll get to a store just now……..
I go to four places that sell cell phones and two that repairs cell phones. None of them have it. One of the shops tells me to phone a Motorola data technician.
I already did, but I’ll try again………
I contact the Motorola e-mail address again. This time, instead of stating that I have a problem connecting, I ask: Where could I get the Motorola Phone tools program? They don’t answer.
I phone a technician (again). He tells me the name of a specific cell phone place close to me where I can get it.
I go there. They don’t have it. But they promise a Motorola technician would be there the next day and I can ask him personally.
The next day, I go to ask him. “He’s not in any more, but he left this telephone number that you can phone. He also said Phone Tools is downloadable from the Motorola website.”
If phone tools is available from the web site, I can’t find it. As for the number he left, yup- you guessed it: The same number I’ve been phoning all along……
This third time I phoned them, they gave me the number of The Company That Ships Motorola Products In South Africa, The One Place Where I Will Definitely Get A Copy Of Phone Tools.
I phoned that place, and they told me they don’t have it. Not “We are out of stock. Come back next week/month.” Just: “No, we don’t have it.” .
Now, I even ask everyone I know if they don’t happen to have a Motorola that came with a Phone Tools data CD, so I can copy it.

I wish I could report to the good people of these forums that I followed your advice and set up my phone as modem. But it seems to me now that I would need a new phone to follow your advice. Unless, of course, one of you know how I can get a copy of Motorola Phone Tools. It is idiotic- I got a telephone which data technicians of the company assures me can be set up as a modem, but I consider buying a new phone because I can’t get software to do the job.
 
yea it's tru especially for the stupd 500 mb package

i wish Vodacom could switch it to 3gig package that'll be interresting to see
 
It's close to impossible to get the freaking "Motorola Phone Tools" package... it doesn't ship with all motorolla's I got a copy with my V3, but not my V300...

I have made numerouse copies of the application for friends, the only other alternative is to PURCHASE it off the internet :/

I can post a copy, if you wish.
 
It's close to impossible to get the freaking "Motorola Phone Tools" package... it doesn't ship with all motorolla's I got a copy with my V3, but not my V300...

I have made numerouse copies of the application for friends, the only other alternative is to PURCHASE it off the internet :/

I can post a copy, if you wish.
Or just download it for free. :D You only need the cable/modem driver for your needs. It's about 6-7MB. I'll see if I can find the one for your model later today. Or I can just mail the one I downloaded to you and you can try it. If you don't hear anything from me just send me a pm to remind me please. Just one of the reasons I hate Motos as they don't give you everything you will most probably need. :mad:

Edit: Can you please specify your phone model? :)
 
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Or just download it for free. :D You only need the cable/modem driver for your needs. It's about 6-7MB. I'll see if I can find the one for your model later today. Or I can just mail the one I downloaded to you and you can try it. If you don't hear anything from me just send me a pm to remind me please. Just one of the reasons I hate Motos as they don't give you everything you will most probably need. :mad:

Edit: Can you please specify your phone model? :)

I tried that with my V3 when I lost my disc, I installed the driver but couldn't ge the phone modem to connect... only when I found the disc and installed phone tools did I get it working... maybe there was something I didn't do?
 
Thanks, everyone.

My phone is a Motorola C261. Both a Motorola technician and my brother, a computer technician, say it will work as modem if I have the software. Prometheus, where can I download it from? Please give me the link. (I’ll first try downloading and if that don’t work, I will take up the kind offer from one of you for posting me a copy.)

You asked my phone model, but I have a suspicion you won’t get something expressly called “Phonetools for C261” or the like.
Motorola themselves are apparently hardly aware of this model. I’m not kidding! The official Motorola website makes no mention of a C261 on their list of models. One of the places where I asked for Phone Tools told me the model don’t come with a USB cable and cannot connect to a computer (according to her list from Motorola). It does, and it can.
 
Thanks, everyone.

My phone is a Motorola C261. Both a Motorola technician and my brother, a computer technician, say it will work as modem if I have the software. Prometheus, where can I download it from? Please give me the link. (I’ll first try downloading and if that don’t work, I will take up the kind offer from one of you for posting me a copy.)

You asked my phone model, but I have a suspicion you won’t get something expressly called “Phonetools for C261” or the like.
Motorola themselves are apparently hardly aware of this model. I’m not kidding! The official Motorola website makes no mention of a C261 on their list of models. One of the places where I asked for Phone Tools told me the model don’t come with a USB cable and cannot connect to a computer (according to her list from Motorola). It does, and it can.
Problem is I don't know the site where I downloaded from, but I'll know it when I see it again. Unfortunately I've been getting a "Connection closed by remote server" error the whole day while searching on yahoo. And don't anybody come with that Google 'strond' now again since I couldn't find anything there. I do have a direct link to the phone tools however and I suspect the other files are on the same path and you can just replace the filenames.

http://ds.my-mam.com/USB/Phmgr/Pure/USBV360_V92.exe (phone tools about 30MB)

You won't get phonetools specifically for your phone model, but they do normally include compatible phone models somewhere on the page so it help to search for "Phone Tools" or "Phone Suite" and for "Motorola C261". Hope this helps.

Edit: Ok, so they are not on the same path as I see.
 
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$29.99 for the software only? :eek: It would be better for me to mail the driver files I have to Retha and she can then download the phone tools from the link I provided above if she needs them. Unfortunately yahoo doesn't seem to want to work on my virgin connection the last couple of days. *sigh* But if you search for Motorola or "Motorola C261" and "Phone Suite" you'll get to some download links after the first couple of pages.
 
the phone tools are tiny... if any one needs them I can upload them to one of our servers and post a link... just let me know.
 
Prometheus, use google rather:)

*duck*
Didn't you read post#9:
"And don't anybody come with that Google 'strond' now again since I couldn't find anything there."
But if you can find it there then be my guest... and post the links. :cool:
Yahoo is always the first to give me what I want after a search on google yields nothing.

*catch* :D
 
Are you sure that's everything Carl? The phone tools alone are 32MB. With the help files and cable/modem driver it's 40MB. And those sizes are already compressed. Remember you need the cable/modem driver first to allow the phone tools to work.

Found the software at http://global.mobileaction.com/download/download1.jsp?phoneBrand=13&modelID=471&go=+Go+ (Yahoo is working again on VM), but it doesn't indicate modem support. Or you can try the ones for the v360 at http://global.mobileaction.com/download/download1.jsp?phoneBrand=13&modelID=438&go=+Go+.

Unfortunately my Virgin airtime is nearly at an end so I guess it's cheers until Friday. :(
 
that's all that was on the CD. Apart from acrobat reader and the Widcom bluetooth software and the other languages.
 
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