Move from Mweb Premium Uncapped to Afrihost Uncapped?

Sc1m1t4r

Sc1m1t4r

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Hi all,

I'm currently running on an Mweb Premium 2Mbps Uncapped Bundle but I'm considering switching to Afrihost's 4Mbps Uncapped (Gold) Bundle.
Telkom have made their infrastructure changes on lines speeds so I'm capable of getting the 4Mbps line but need to upgrade my account to get the speeds.

At present Mweb's 2Mbps Premium package is priced at R509 and their 4Mbps priced at R769, they still charged me the old price of R599 however and when I phoned to query this I got some waffle about how my line is sync'd at 3Mbps, which is useless to me and doesn't justify the billing when my account is a 2Mbps and I get only 2Mbps speeds.
I've also been getting massive latency spikes recently making online gaming impossible (210ms lat is normal, spiking up to 35k ms lat is NOT) and this is without any downloads running as they always cause major latency if run simultaneously.

Looking at Afrihost's packages I could get the 4Mbps Uncapped bundle for R597, essentially allowing me to get double my speed at the same price.

I have a home network with 2 wireless SSID's running 4 PC's and a microserver as well as smartphones, a tablet and 2 to 4 laptops connected. Generally the smartphones, microserver and 3 of the PC's are on and running. I use my internet for MMO gaming, game downloads (Steam, Origin, Uplay), torrents, VPN, RDP, streaming and for business as well. I've checked my Mweb account and monthly average ADSL usage and I'm not being throttled currently.

I want to know the most cost-effective and quickest way for me to cancel my Mweb package (it is currently on a month-to-month basis) and switch over to an Afrihost 4Mbps package.
My main concerns for this are:
• Moving management of my Telkom ADSL line from Mweb to Afrihost
• Performance for gaming/international latency
• Throttling/shaping based on bandwidth usage
• Internet downtime during this process
• Attainable speeds/stability on 4Mbps

See attached snip from my TP-Link router's xDSL statistics page:

Capture.jpg

See 3 consecutive speed test results from MyBroadBand Speed Test:
Tested to Johannesburg as I am in the East Rand.

http://speedtest.ookla.com/result/2427577037.png
http://speedtest.ookla.com/result/2427577812.png
http://speedtest.ookla.com/result/2427578553.png
 
Hey Man,

Looking at your line stats - I do not think your line is capable of syncing higher than 3Mbps :-( This means that it will be pretty useless buying a 4Mbps account. If I were you - I would go with a 2Mbps Afrihost Business Account, as it is guaranteed unshaped 24/7 and it will make up for the speed limitations :)

Anyway - the easiest way to cancel MWEB is to downgrade to a 1GB Capped account and then send in the cancel form. Then just sign up with Afrihost and you will be all good to go :D

A 2Mbps AH Business account bundle (Data+ADSL Line) will set you back R497 per month - which is cheaper than your current MWEB package and it includes the ADSL Line ;)

Z

EDIT: (Forgot to add)

• Moving management of my Telkom ADSL line from Mweb to Afrihost - Very Easy, I recommend a bundle (AH Promises that you will not be charged twice)
• Performance for gaming/international latency - I get 9ms local and 160ms international - but that depends on the game
• Throttling/shaping based on bandwidth usage - As above, if you go with business - forget about it :)
• Internet downtime during this process - Nothing as promised by AH
• Attainable speeds/stability on 4Mbps - See Above
 
Last edited:
Sc1m1t4r said:
Hi all,

I'm currently running on an Mweb Premium 2Mbps Uncapped Bundle but I'm considering switching to Afrihost's 4Mbps Uncapped (Gold) Bundle.
Telkom have made their infrastructure changes on lines speeds so I'm capable of getting the 4Mbps line but need to upgrade my account to get the speeds.

At present Mweb's 2Mbps Premium package is priced at R509 and their 4Mbps priced at R769, they still charged me the old price of R599 however and when I phoned to query this I got some waffle about how my line is sync'd at 3Mbps, which is useless to me and doesn't justify the billing when my account is a 2Mbps and I get only 2Mbps speeds.
I've also been getting massive latency spikes recently making online gaming impossible (210ms lat is normal, spiking up to 35k ms lat is NOT) and this is without any downloads running as they always cause major latency if run simultaneously.

Looking at Afrihost's packages I could get the 4Mbps Uncapped bundle for R597, essentially allowing me to get double my speed at the same price.

I have a home network with 2 wireless SSID's running 4 PC's and a microserver as well as smartphones, a tablet and 2 to 4 laptops connected. Generally the smartphones, microserver and 3 of the PC's are on and running. I use my internet for MMO gaming, game downloads (Steam, Origin, Uplay), torrents, VPN, RDP, streaming and for business as well. I've checked my Mweb account and monthly average ADSL usage and I'm not being throttled currently.

I want to know the most cost-effective and quickest way for me to cancel my Mweb package (it is currently on a month-to-month basis) and switch over to an Afrihost 4Mbps package.
My main concerns for this are:
• Moving management of my Telkom ADSL line from Mweb to Afrihost
• Performance for gaming/international latency
• Throttling/shaping based on bandwidth usage
• Internet downtime during this process
• Attainable speeds/stability on 4Mbps

See attached snip from my TP-Link router's xDSL statistics page:

View attachment 89387

See 3 consecutive speed test results from MyBroadBand Speed Test:
Tested to Johannesburg as I am in the East Rand.

http://speedtest.ookla.com/result/2427577037.png
http://speedtest.ookla.com/result/2427577812.png
http://speedtest.ookla.com/result/2427578553.png
Click to expand...


Afternoon Sc1m1t4r, please provide me your MWEB account details via private message and we can look at the options you have available to you with MWEB.
 
Zertop said:
Hey Man,

Looking at your line stats - I do not think your line is capable of syncing higher than 3Mbps :-( This means that it will be pretty useless buying a 4Mbps account. If I were you - I would go with a 2Mbps Afrihost Business Account, as it is guaranteed unshaped 24/7 and it will make up for the speed limitations :)

Anyway - the easiest way to cancel MWEB is to downgrade to a 1GB Capped account and then send in the cancel form. Then just sign up with Afrihost and you will be all good to go :D

A 2Mbps AH Business account bundle (Data+ADSL Line) will set you back R497 per month - which is cheaper than your current MWEB package and it includes the ADSL Line ;)

Z

EDIT: (Forgot to add)

• Moving management of my Telkom ADSL line from Mweb to Afrihost - Very Easy, I recommend a bundle (AH Promises that you will not be charged twice)
• Performance for gaming/international latency - I get 9ms local and 160ms international - but that depends on the game
• Throttling/shaping based on bandwidth usage - As above, if you go with business - forget about it :)
• Internet downtime during this process - Nothing as promised by AH
• Attainable speeds/stability on 4Mbps - See Above
Click to expand...

Thanks Zertop for the response and information.

I gave Telkom a shout to check if my line is capable of anything higher than 3Mbps, they've said it's sync'd at 3Mbps currently because they're still implementing the line upgrades and it hasn't yet been upgraded to 4Mbps but that it is in the works.

I'm still leaning toward the 4Mbps uncapped bundle package from Afrihost, at the same price I'm paying currently 3+ Mbps speed is still an upgrade.
I'm a little unsure of going with the Business packages as I primarily game and download on my line, a faster speed would enable me to get my downloads done faster which would help immensely and the 4Mbps Business bundle is R797.
 
Sc1m1t4r said:
Thanks Zertop for the response and information.

I gave Telkom a shout to check if my line is capable of anything higher than 3Mbps, they've said it's sync'd at 3Mbps currently because they're still implementing the line upgrades and it hasn't yet been upgraded to 4Mbps but that it is in the works.

I'm still leaning toward the 4Mbps uncapped bundle package from Afrihost, at the same price I'm paying currently 3+ Mbps speed is still an upgrade.
I'm a little unsure of going with the Business packages as I primarily game and download on my line, a faster speed would enable me to get my downloads done faster which would help immensely and the 4Mbps Business bundle is R797.
Click to expand...

Okay cool - the home uncapped is a shaped product, but only when the network up is under strain. Are you based in CPT, DBN, JHB or PTA?
 
Zertop said:
Then you might want to go for business until Afrihost has received the new capacity from Telkom, as there are a few capacity issues with home uncapped accounts in jhb
Click to expand...

Hi all.

I'm also looking into moving to Afrihost and I have read a few forum threads on MyBB about Afri vs Mweb etc and there are a few things that aren't clear to me.

Zertop, you suggested Afrihost's business package for Sc1m1t4r and I was wondering if you could just clarify on some things about the business package?

My scenario: my father works from home and he has an annoying program that demands bandwidth and absolutely freaks if anyone downloads (even though torrents are useless on Mweb during the day). My brother and I both play games online and download about 100-200GB per month (we are also on a 2Mbps Mweb premium currently). We do find that our games struggle sometimes or our pings might be a little too high, even when only one person is using the internet.

1) According to Afrihost's site, the packages are "unmetered" instead of uncapped. What is the difference?
(http://www.afrihost.com/site/product/business_adsl_bundles?src=website_nav)
2) I read on some of the threads that people reported that the business packages were being shaped outside of business hours. (Obviously the majority of my usage would be at night). Any idea if this is still happening?
3) Considering that a 4Mbps Uncapped costs R597 vs 4Mbps business costs R797, is the extra R200 truly worth it?
4) If I don't get a business account, how noticeable is the shaping (when it occurs) with Afrihost?

Regards, Ragewalker.
 
1) According to Afrihost's site, the packages are "unmetered" instead of uncapped. What is the difference? Nothing at all
(http://www.afrihost.com/site/product/business_adsl_bundles?src=website_nav)
2) I read on some of the threads that people reported that the business packages were being shaped outside of business hours. (Obviously the majority of my usage would be at night). Any idea if this is still happening? Business accounts are not shaped/throttled whatsoever
3) Considering that a 4Mbps Uncapped costs R597 vs 4Mbps business costs R797, is the extra R200 truly worth it? Maybe, read below
4) If I don't get a business account, how noticeable is the shaping (when it occurs) with Afrihost? Location dependent. For example, I haven't not been shaped once in 4 Months down here in Cape Town. For your personal options, I would definite go with standard uncapped first - as with a Afrihost, it is extremely easy to upgrade your account to business and pay pro-rate for the rest of the month :) The reason I say try standard uncapped first is that if your dad gets annoyed cause downloading slows the internet down, standard uncapped would prioritize his program (depending on the nature of the app) over the downloads - meaning he won't have a need to complain anymore :D Also - remember - only torrents and http downloads would be shaped if you get shaped, YouTube, streaming, skype and all other "real time services" will not be shaped (including gaming)



With regards to gaming latency, I get around 9ms to local servers and 160ms abroad on BF4 :D

Enjoy
Z
 
Thank you for the quick reply ^_^

I'll definitely be looking forward to trying out Afrihost's latency, it sounds epic. I will look into switching in the new year and talk it over with my family.

Again, thank you and enjoy the holidays :-)

Regards, Ragewalker
 
Ragewalker said:
Thank you for the quick reply ^_^

I'll definitely be looking forward to trying out Afrihost's latency, it sounds epic. I will look into switching in the new year and talk it over with my family.

Again, thank you and enjoy the holidays :-)

Regards, Ragewalker
Click to expand...

Sign up for a free 1gb capped account, then you can have a try with their network for a bit.
 
Thanks for all of the info Zertop.

I contacted AfriHost and Mweb to get the ball rolling, busy completing the forms for Mweb and then I'll get signed up onto AfriHost :D
The support representatives from Afrihost were helpful as was the guy in Mweb Cancellations (Best service I've ever had from them tbh)

I'll update on how well the process of the migration and change-over goes and hopefully this can be of help to others as well.:)
 
Do it, and do it now!

You cannot go wrong with AH uncapped.

We use it at work, and it just works! ;)

I would suggest the Business Uncapped though, as it is unshaped.

Sc1m1t4r said:
Hi all,

I'm currently running on an Mweb Premium 2Mbps Uncapped Bundle but I'm considering switching to Afrihost's 4Mbps Uncapped (Gold) Bundle.
Telkom have made their infrastructure changes on lines speeds so I'm capable of getting the 4Mbps line but need to upgrade my account to get the speeds.

At present Mweb's 2Mbps Premium package is priced at R509 and their 4Mbps priced at R769, they still charged me the old price of R599 however and when I phoned to query this I got some waffle about how my line is sync'd at 3Mbps, which is useless to me and doesn't justify the billing when my account is a 2Mbps and I get only 2Mbps speeds.
I've also been getting massive latency spikes recently making online gaming impossible (210ms lat is normal, spiking up to 35k ms lat is NOT) and this is without any downloads running as they always cause major latency if run simultaneously.

Looking at Afrihost's packages I could get the 4Mbps Uncapped bundle for R597, essentially allowing me to get double my speed at the same price.

I have a home network with 2 wireless SSID's running 4 PC's and a microserver as well as smartphones, a tablet and 2 to 4 laptops connected. Generally the smartphones, microserver and 3 of the PC's are on and running. I use my internet for MMO gaming, game downloads (Steam, Origin, Uplay), torrents, VPN, RDP, streaming and for business as well. I've checked my Mweb account and monthly average ADSL usage and I'm not being throttled currently.

I want to know the most cost-effective and quickest way for me to cancel my Mweb package (it is currently on a month-to-month basis) and switch over to an Afrihost 4Mbps package.
My main concerns for this are:
• Moving management of my Telkom ADSL line from Mweb to Afrihost
• Performance for gaming/international latency
• Throttling/shaping based on bandwidth usage
• Internet downtime during this process
• Attainable speeds/stability on 4Mbps

See attached snip from my TP-Link router's xDSL statistics page:

View attachment 89387

See 3 consecutive speed test results from MyBroadBand Speed Test:
Tested to Johannesburg as I am in the East Rand.

http://speedtest.ookla.com/result/2427577037.png
http://speedtest.ookla.com/result/2427577812.png
http://speedtest.ookla.com/result/2427578553.png
Click to expand...
 
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