About 2 weeks ago I migrated from Octotel to Openserve while retaining Cool Ideas as my ISP.
It hasn't been smooth sailing at all. Constant disconnects from Openserve, ranging from a few seconds to 2 hours. Have to frequently reboot my router/ONT to re-establish a connection. Cool Ideas have been trying to get Openserve to resolve it, I'm hoping the latest effort does the trick. Apparently the installers left ~150m of excess cable in my ceiling!
I had both Octotel and Openserve lines running in parallel for a few days and I ran some basic tests to compare them. I get the full speed on Openserve that I signed up for (200mb/100mb) but I noticed on Fast.com, my loaded latency in particular is far higher than what my Octotel line was giving me. See screenshots below (top is Openserve, bottom is Octotel on a 100/100 line). Running these tests from CPT if that's relevant...
Tests were both run by plugging my ONT directly into a laptop, using PPPoE.
I'm no expert on this but is this something to be concerned about? I obviously want my line to give me the best experience possible, giving that I enjoy playing online games too. Maybe it's in my head but websites seem to take a lad longer to load than before as well
Just doesn't seem as snappy as before to me.
Would appreciate some feedback from the knowledgeable crowd! Thanks
It hasn't been smooth sailing at all. Constant disconnects from Openserve, ranging from a few seconds to 2 hours. Have to frequently reboot my router/ONT to re-establish a connection. Cool Ideas have been trying to get Openserve to resolve it, I'm hoping the latest effort does the trick. Apparently the installers left ~150m of excess cable in my ceiling!
I had both Octotel and Openserve lines running in parallel for a few days and I ran some basic tests to compare them. I get the full speed on Openserve that I signed up for (200mb/100mb) but I noticed on Fast.com, my loaded latency in particular is far higher than what my Octotel line was giving me. See screenshots below (top is Openserve, bottom is Octotel on a 100/100 line). Running these tests from CPT if that's relevant...
Tests were both run by plugging my ONT directly into a laptop, using PPPoE.
I'm no expert on this but is this something to be concerned about? I obviously want my line to give me the best experience possible, giving that I enjoy playing online games too. Maybe it's in my head but websites seem to take a lad longer to load than before as well
Just doesn't seem as snappy as before to me. Would appreciate some feedback from the knowledgeable crowd! Thanks