Moving from Afrihost in Blairgowrie ASAP

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gwsmith

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I signed up with Afrihost's fibre deal less than a year ago and have bad speeds and often times, like now, no connection whatsoever. I don't live on or near the property but I was there this weekend and the problem seems to be either the line or the router. Afrihost's support is non-existent.

I need to move to another provider in the area ASAP as I need that line running and I will deal with the uselessness that is Afrihost separately.

Can anyone recommend someone competent who services Blairgowrie?
 
If it's Blairgowrie, then I assume you are using Vumatel's fibre. Go with Cool Ideas.
 
Apparently I have to wait until Afrihost release the line, will take 30 days. I can't believe how poor the support at Afrihost is, shameful.
 
gwsmith said:
Apparently I have to wait until Afrihost release the line, will take 30 days. I can't believe how poor the support at Afrihost is, shameful.
Click to expand...
Log into the vuma portal and cancel the line yourself. It will be pretty much instant.
 
Sinbad said:
Log into the vuma portal and cancel the line yourself. It will be pretty much instant.
Click to expand...

Will I have access to that if the line installation was done through Afrihost? The only login details I ever received were for the Afrihost control panel.
 
Not sure. Try register and see what comes up..
 
I couldn't find anything related to the line in the vuma portal.

Afrihost are refusing to release the line until next month because "policy".
 
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