MTN 808 :(

[Safferbeauty]

I am not sure where to post this so please feel free to move this post to the appropriate place. I don't have an sms bundle anymore as i really don't need it. I had to order a once off sms bundle which I did and I specifically stated I wanted a once off. I have now got a recurring 200 sms bundle so now got to pay for something that I really don't need. I tried calling 808 yesterday so that I can load extra MB on my phone as my internet was down yesterday and had nothing left on my phone. I kept on getting cut off. I tried again today when I realized they loaded the recurring 200 sms bundle on my phone and again cut off. The music plays and after about min and a half gets cut off. Is there something wrong with 808? Please help. Not too happy here

 

[kingrob]

I think you can register on their web site and disable/cancel it via the web based interface of your MTN account.

Have you tried, Saffer?

 

[Safferbeauty]

I didn't know you could do that. I will go and check it out. But don't know if there are any problems with the phones, their phones if I keep getting cut off while the music plays. I will let you know how I do Thank you Kingrob

 

[kingrob]

I didn't know you could do that. I will go and check it out. But don't know if there are any problems with the phones, their phones if I keep getting cut off while the music plays. I will let you know how I do Thank you Kingrob

Only a pleasure.

Yes, I always checked my loyalty points when I logged into my account on their web site + converted loyalty points to data and sms bundles. Worked really well and easy to register.

Good luck!!

 

[Safferbeauty]

I tried registering but nope it failed 3 times. GRRRR

 

[kingrob]

I tried registering but nope it failed 3 times. GRRRR

How is that possible?

You put in your phone number and then they sms a password to your phone. Easy.

Maybe their Web site is stuffed?

 

[Safferbeauty]

ZOh no lol. I will try calling them next week.....

 

[cavedog]

Just register your contract number here https://mycontract.mtn.co.za and then you will be able to activate and de-activate services.

 

[Safferbeauty]

Thank you.

 

[kingrob]

Thank you.

I can't believe you are struggling with this....focus woman.

 

[Safferbeauty]

Didnt work.

 

[kingrob]

Didnt work.

Ok, let's pinpoint what the issue is and see where you struggle.

The steps you take :

1. Open https://mycontract.mtn.co.za in your web browser and click on "Not yet Registered".
2. Now you will have to create your MTN account, with your login name, password + all details of your account.
3. Once done, you will get a confirmation and you can login.

Are you getting errors/issues at step 2?