MTN and Afrihost Data Billing WRONG AGAIN!

spongesa

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Apr 2, 2012
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So I've received I nice fat R1700 data bill from MTN, thing is I have 4gig's per month with Afrihost.
Now I've just received a bill from MTN for R1700 usage for one day 28th March and I was on Afrihost APN on the same day using the same data ?? (Reason for saying one day is I was out of the country and arrived back on the 27th March...)
So how does one get this right, and how how I explain to these people there billing is wrong?
I've emailed both Afrihost and MTN with all the usage stats, screen shots etc.
 
Last edited:
So I've received I nice fat R1700 data bill from MTN, thing is I have 4gig's per month with Afrihost.
Now I've just received a bill from MTN for R1700 usage for one day 28th March and I was on Afrihost APN on the same day using the same data ?? (Reason for saying one day is I was out of the country and arrived back on the 27th March...)
So how does one get this right, and how how I explain to these people there billing is wrong?
I've emailed both Afrihost and MTN with all the usage stats, screen shots etc.
Did you use the afrihost apn outside of south africa?
 
So I've received I nice fat R1700 data bill from MTN, thing is I have 4gig's per month with Afrihost.
Now I've just received a bill from MTN for R1700 usage for one day 28th March and I was on Afrihost APN on the same day using the same data ?? (Reason for saying one day is I was out of the country and arrived back on the 27th March...)
So how does one get this right, and how how I explain to these people there billing is wrong?
I've emailed both Afrihost and MTN with all the usage stats, screen shots etc.

:(

The Afrihost APN will only function in South Africa, so if you left South Africa and you had Roaming enabled, the Billing would have reverted to MTN.
 
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