MTN app stole 900mb

fotonemer

Active Member
Joined
Oct 7, 2008
Messages
56
Woke up this morning to a notice that I have reached my predetermined data usage. (I have the New Galxy Note 10.1 2014 edition with 1gb per month from MTN.)

Very surprise about this, as the new month is only 6 days old and i have been connected to wifi most of the time.

When I had a look into my logs I saw that the myMTNza app used +-900mb of background data.

Here are the screenshots showing that it was the MTN app using the data:

Screenshots_2014-01-06-07-23-44.jpg

Screenshots_2014-01-06-07-24-20.jpg

Here is the app indicating that I do not have any data left. (Only night data)

tempFileForShare.jpg

I am furious to say the least and expect a free top up from MTN.

Does anyone know who I can contact to go about rectifying this?
 

Dom1n8tr1x

Expert Member
Joined
Oct 10, 2006
Messages
3,004
That's really weird, I've had the same app on my phone since October 2013 and it haven't used any background data, and foreground data is less than 1mb over the whole period.
 

isie

Honorary Master
Joined
Jan 16, 2010
Messages
12,604
I have the same app and it barely used 100Kb on my phone.
 
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