MTN Blackberry confusion

[regardtv]

Hi Guys,

I'm normally the one answering questions - really hope those in the know can assist me here....

Background:
My wife has a Talk100 contract, and wanted a BlackBerry. We bought one cash and now need to get the services onto her account.

Problem:
- I contact MTNSP (808) and they tell me to contact 1555.
-The 1555 IVR tells me to contact my service provider... aka 808....
- Cresta MTN tells me to phone 1555 ....

NOW:
We essentially want the BIS service ... can anyone advise how to get that done?

 

[Dr_Data]

Hi
PM me the number in question as well as a Fax number. You will need to submit a form and Ill get the guys to load the service you want.
Regards
DD

 

[Dovi]

Hi Guys,

I'm normally the one answering questions - really hope those in the know can assist me here....

Background:
My wife has a Talk100 contract, and wanted a BlackBerry. We bought one cash and now need to get the services onto her account.

Problem:
- I contact MTNSP (808) and they tell me to contact 1555.
-The 1555 IVR tells me to contact my service provider... aka 808....
- Cresta MTN tells me to phone 1555 ....

NOW:
We essentially want the BIS service ... can anyone advise how to get that done?

I had the same problem last week. Filled out the forms twice in store and saw nothing come of it. Phone 808 and ask them to email you the BIS application form. Then either fax it back to them, or else email it to the consultant who served you. Once processed takes between 2 and 24 hours to activate (mine took 1.5)