Venomous
Honorary Master
unfortunately this even affected prepaid users - airtime simply vanished. Happened to 2 persons I know.
MTN claims it will be returned.
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MTN clients reporting massive billing problems
- Thread starter Jan
- Start date
unfortunately this even affected prepaid users - airtime simply vanished. Happened to 2 persons I know.
MTN claims it will be returned.
- Joined
- Nov 20, 2015
- Messages
- 41,546
- Reaction score
- 21,125
So they say.
Venomous
Honorary Master
You're lucky. Best I got was a message:
*** quote***
Dear Customer, We apologise sincerely for the billing issue being experienced. Please bear with us as we address this. We will update you on our progress.
***qoute***
Georgios
Senior Member
- Joined
- Feb 10, 2014
- Messages
- 844
- Reaction score
- 196
I just received that SMS. Thankfully my bill is now correct and and I have all my airtime back.
LOL! Strangely wnough I checked my outstanding balance a few days ago and saw R3000 odd.
Thought it was just a mistake and when the invoice comes i'll check it and correct it if necessary.\
Received the same SMS as others here.
Checked my balance a few mins ago and it's R1009 (about average for any given month).
So it seems the issue is resolved?
Thought it was just a mistake and when the invoice comes i'll check it and correct it if necessary.\
Received the same SMS as others here.
Checked my balance a few mins ago and it's R1009 (about average for any given month).
So it seems the issue is resolved?