dave1
Active Member
Hi all
I took a contract out with MTN (despite having been warned against it by probably 20 people). The cost of the contract is R379 + my SMS bundle of R50. Because I got it at the end of the month, I was given pro-rata. Apparently I'm going to get debited on the 21st.
I checked and they will be billing me R872.70.
For month 1, it's R336 (Oct 25-Nov 21) and month 2 (in advance) it's R436 (which is correct). But now they are also charging me R86.84 connection fee? I got it through MTN direct? Why am I being charged a connection fee?
Also, on the MTN active website, what does 'unbilled itemised calls' mean? I have a balance there of R744.27. What the heck is this?
I should've stayed with Vodacom.
David.
I took a contract out with MTN (despite having been warned against it by probably 20 people). The cost of the contract is R379 + my SMS bundle of R50. Because I got it at the end of the month, I was given pro-rata. Apparently I'm going to get debited on the 21st.
I checked and they will be billing me R872.70.
For month 1, it's R336 (Oct 25-Nov 21) and month 2 (in advance) it's R436 (which is correct). But now they are also charging me R86.84 connection fee? I got it through MTN direct? Why am I being charged a connection fee?
Also, on the MTN active website, what does 'unbilled itemised calls' mean? I have a balance there of R744.27. What the heck is this?
I should've stayed with Vodacom.
David.