MTN is driving me nuts

[Fazda]

Ever since switching to a Samsung Galaxy in January, I have had problems with my Voicemail.

I posted about this a few weeks back and somebody on this forum got it up and running for the first time in 8 months............and now it's gone again - worked for a while and once again - no voicemail.

Please could someone help here.

Dialling 808 is useless, as it rings for 15 minutes, and then the phone cuts out.
MTN shop cannot help, as they cannot get through either!

HELP!!

 

[supersunbird]

Lets swap SIMs, I cant get my voicemail to be off lol

 

[Rickster]

Dial 555 and select option 9, deactivate the voicemail then put the phone down, now dial 555 option 9 again and activate it.

Then dial 100 to set it up.

 

[supersunbird]

Dial 555 and select option 9, deactivate the voicemail then put the phone down, now dial 555 option 9 again and activate it.

Then dial 100 to set it up.

Lies! The list of options only goes to 5

 

[Rickster]

Lies! The list of options only goes to 5

I just tried it now, 9 is voicemail, yet again im on prepaid.

 

[supersunbird]

I just tried it now, 9 is voicemail, yet again im on prepaid.

Lucky fish, I have to wait till 16 November to go to prepaid...

 

[Rickster]

Lucky fish, I have to wait till 16 November to go to prepaid...

What if you dial 100 directly?

 

[supersunbird]

What if you dial 100 directly?

Cant find a option for turning it off on 100

 

[Fazda]

What if you dial 100 directly?

I get that irritating woman who says that The caller is not available!!

 

[Rickster]

I get that irritating woman who says that The caller is not available!!

And post #3?

 

[Fazda]

And post #3?

That option doesn't exist - possibly because I'm on contract.

 

[Dr_Data]

Ever since switching to a Samsung Galaxy in January, I have had problems with my Voicemail.

I posted about this a few weeks back and somebody on this forum got it up and running for the first time in 8 months............and now it's gone again - worked for a while and once again - no voicemail.

Please could someone help here.

Dialling 808 is useless, as it rings for 15 minutes, and then the phone cuts out.
MTN shop cannot help, as they cannot get through either!

HELP!!

Hi There

PM me the number and Ill have a look.

Thanks

 

[spiderz]

Tell them to stop touching(driving) your nuts!

 

[Dr_Data]

Hi There

PM me the number and Ill have a look.

Thanks

Hi

Please can you test it now and let me know. It should be fine.

Thanks

 

[Fazda]

Hi

Please can you test it now and let me know. It should be fine.

Thanks

Fantastic, thanks, it seems to be working again - is there any way of making it work longer than one day?

 

[Dr_Data]

Hi

Monitor and let me know if it changes then I will investigate why this occurs.

Thanks

 

[Fazda]

Hi

Monitor and let me know if it changes then I will investigate why this occurs.

Thanks

Thank you, I will!

 

[FireFistQB]

Same Problem

Hi there,

i have the same problem, called the call centre(808) numerous times. They've reseted the voicemail feature, the number itself as well as checked that all services are running. each time they told me keep my phone off for 5 min while it "takes effect". in the end i still get "not available" response when dialing 100. i also tried accessing the voicemail via a different mtn phone by dialing 083100 then the number in question#, no luck. The issue still persists.

Please help.

Hi

Monitor and let me know if it changes then I will investigate why this occurs.

Thanks

 

[Dr_Data]

Hi

Please PM me the number and Ill take a look.

Thanks

 

[[email protected]]

Dr Data
Can you assist in cancelling my Call forwarding. Call 808 does not resolve this.
Thanks Richie