MTN is useless.

[Devill]

I have now been struggling since last wednesday (7.5 days) to get a sim swop to work.

Does anyone have the number of a person (high(ish) up) in MTN that could help me get this sorted out as the consultants refuse for me to speak to a manager or overseer.... and just keep saying: " It will be done in the next 24 hours".

Well ive waited 5 x 24 hours now

 

[Gothan]

Speak to my uncle, his called peter, just walk on over and go hellopeter! *snicker*

Works for me everytime when it comes to mtn, strange how near impossible it is, getting help from the call desk, till you post on hellopeter

 

[Devill]

Speak to my uncle, his called peter, just walk on over and go hellopeter! *snicker*

Works for me everytime when it comes to mtn, strange how near impossible it is, getting help from the call desk, till you post on hellopeter

Mmmm yeah ok didnt really want to do that, just felt like shouting a bit at someone with some power

 

[Piesang]

I agree. Hellopeter works great but it feels so much nicer to shout at someone and then get the results than complaing on a website.

 

[Gothan]

Belief me, last week I tried the shoutign route, over and over again, and the main issue, MTN was not deducting my monthly subscription, and no matter how many times I told them, for some reason they did not listen

In the end I just gave up and reported it on hellopeter. BAM!!! The next day, got a phone call, problem solved