Mtn not allocating correct *black friday* specialised offers data.

King_Qwerty

King_Qwerty

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Joined
Nov 19, 2018
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Location
South Africa
Can anyone please assist as to what's going on with the data allocation for the 469 per month contract.

We supposed to be receiving 50Gb day + 50Gb night plus promo 50Gb day and 50Gb night

=100GB day + 100GB night.

But the messaged we received were as follows :

" Y'ello, you have been credited with 170GB Data and 10000 Minutes. Please dial *136# for detailed balances."

Whats happening???

SEE BELOW

Screenshot_20181212_100700.jpg
 
Similar to me. Only received 30GB Day & 30GB Night instead of 60/60. I don't see a sign of the data doubling either.

Edit: Seems I received pro-rata of the 30GB
 
1904790284earache.jpg
 
King_Qwerty said:
Can anyone please assist as to what's going on with the data allocation for the 469 per month contract.

We supposed to be receiving 50Gb day + 50Gb night plus promo 50Gb day and 50Gb night

=100GB day + 100GB night.

But the messaged we received were as follows :

" Y'ello, you have been credited with 170GB Data and 10000 Minutes. Please dial *136# for detailed balances."

Whats happening???

SEE BELOW

View attachment 592290
Click to expand...
It seems you got 270 GB data instead of 200
 
Also on the 100+100, did not receive the promo (50+50), they did however carry over the pro rata allocation for last month to this month.

People are saying wait till the 14th (tomorrow) to for the promotional data.

But my allocation doesn't make sense either, even with the carry over to this month.
 
Im in the same boat, don't seem to have the promo bundle added. I think they might have given me pro-rata data due to there being only ~20 days since the contract was started to when it renewed (yesterday). Might take a month to stabilise?
 
I'm on the 30+30gb and still no promo data loaded. Mtn shop said there's some huge cluster fk at technical with this issue.
 
airborne said:
I'm on the 30+30gb and still no promo data loaded. Mtn shop said there's some huge cluster fk at technical with this issue.
Click to expand...
Oh so its just normal everyday business as usual?
 
Seems mine has corrected itself in the app. All seems well at the moment for Pro rata allocation :) (30GB + 30GB) x2

Screenshot_2018-12-15-02-21-11-112_com.mtn1app.jpg
 
Last edited:
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