MTN Not Loading DATA for 2 months!

S

silkman

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Joined
Aug 20, 2005
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For the past 2 months I have not been allocated my full data on one of my business contracts.
This was confirmed to me by a call centre agent.
Supposed to have been sorted out an hour ago but still nothing.
I've been on hold for 30 minutes already.
Is there a representative here?
 
Hi @silkman - was this sorted? I am having the same issue with my data - supposed to have 5.5Gb anytime data with my contract, and I am only given the useless 5.5Gb "after hours" data. So I've had to spend almost R500 in the last few weeks to get data.
 
MTN not loading data for 8 months... they admit their error and say they going to escalate but nothing happens. Going to arrange for debit order to be cancelled...as a customer can one lay a criminal charges of theft?
 
Thinking said:
Hi @silkman - was this sorted? I am having the same issue with my data - supposed to have 5.5Gb anytime data with my contract, and I am only given the useless 5.5Gb "after hours" data. So I've had to spend almost R500 in the last few weeks to get data.
Click to expand...
yes, it took ages though and hours of my time!
 
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