MTN Online (3G modem question)

[blunomore]

I have a 3G modem and use prepaid data to access the internet.

Ever since I got the modem, the MTN Online window where I connect to the internet has a tab entitled "Self Service" and if you click on that and select "Balance" you can get an indication of your remaining data.

About 3 days ago, the text on this option changed. When I now select "Balance", it says:
"Please select balance type to view:
1. Airtime
2. Internet
3. Blackberry
4. SMS/MMS"

However, I cannot select any of those options for a balance .... in other words, they are not like hyperlinks. Screenshot:

How do I get to check the balance as before ?

Thanks

 

[I.am.Sam]

can you post the all new photos pics

maybe that can help

 

[GreGorGy]

Agree with sam - what's in the other folder?

It looks like MTN has changed the way their USSDs interact and perhaps the dashboard is sending an older command for balances (*141*1#) and now needs to send the new command (*141#).

You need MDMA from Ginggs. And then you can send the straight-forward USSD.

 

[DTBA]

Mine is working fine but what u can do is go to Device>Dial>*141#>hit green button!!

 

[blunomore]

Agree with sam - what's in the other folder?

It looks like MTN has changed the way their USSDs interact and perhaps the dashboard is sending an older command for balances (*141*1#) and now needs to send the new command (*141#).

You need MDMA from Ginggs. And then you can send the straight-forward USSD.

Thanks

can you post the all new photos pics

maybe that can help

Just photos that Mr Blu took during some of this training sessions.

Mine is working fine but what u can do is go to Device>Dial>*141#>hit green button!!

Thanks very much; that worked!

 

[DTBA]

Agree with sam - what's in the other folder?

It looks like MTN has changed the way their USSDs interact and perhaps the dashboard is sending an older command for balances (*141*1#) and now needs to send the new command (*141#).

You need MDMA from Ginggs. And then you can send the straight-forward USSD.

Well mine is working fine :erm:

 

[I.am.Sam]

training you say

and maybe the software is outdated or the program needs a restart

 

[azbob]

Blu, that background colour is an eyesore

 

[ginggs]

Well mine is working fine :erm:

Could be the difference between pre-paid and contract USSD codes?

 

[DTBA]

Could be the difference between pre-paid and contract USSD codes?

That might be, I am prepaid so lest see

 

[blunomore]

training you say

and maybe the software is outdated or the program needs a restart

Did all that but the problem remains.