MTN poor mobile internet coverage.

[Hoffie Hoffmann]

Since beginning 2015 I have been complaining to MTN about the dismall coverage I (we, residents of Kokanje retirement Village, Nylstroom) experience: no internet, poor internet slow internet, dropped connections.) The reactions ranged from nothing wrong to we are aware and working on it, Mr Soanso will be in touch, BUT ZILCH HAS HAPPENED during THIS TIME. I have been requested to submit coverage forms (5 times) screenshots, my GPS location. Still, I repeat ZILCH. I do not know how many rands I lost due to downloads stopping due to lack of signal. AND regrettably I am locked into this situation for another year.WHAT AM I TO DO?

 

[Rickster]

The coverage map indicates that you are in a 3G area.

When my aunt logged a coverage form she got a email a few days later asking for her address so they could install a repeater. No questions asked.

Try the call center or just keep on filling in the forms.