MTN porting and billing nightmare

M

mybbuser

Member
Joined
Oct 20, 2009
Messages
19
Hi

Posting this out of desperation, hoping someone can help.
To make a long story short.

My new contract mtn sim was activated before the port from vodacom was done, so they had to do a back end port, which took more than 3 weeks. The port is now complete and number working.

BUT, I check my online bill and there is a R8,800 EARLY TERMINATION CHARGE and various connection charges.
I haven't had any luck in getting this sorted.

Does anyone know a rep or inside connection that would be able to help me?

Thank you
 
F

FlashSA

Executive Member
Joined
Oct 19, 2007
Messages
9,633
mybbuser said:
Hi

Posting this out of desperation, hoping someone can help.
To make a long story short.

My new contract mtn sim was activated before the port from vodacom was done, so they had to do a back end port, which took more than 3 weeks. The port is now complete and number working.

BUT, I check my online bill and there is a R8,800 EARLY TERMINATION CHARGE and various connection charges.
I haven't had any luck in getting this sorted.

Does anyone know a rep or inside connection that would be able to help me?

Thank you
Click to expand...

Is the R8800 on the vodacom billing or the MTN billing?
 
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