Sign up with GoogleDom1n8tr1x
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- Oct 10, 2006
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I have a question, is it common practice from MTN Service Centres to not allow customers to contact them via phone.
The number for my closest service centre goes straight to the MTN call centre.
I did an upgrade request on Saturday at the one situated in the Garden Route Mall, George. I wanted to upgrade from a voice contract to the Unlimited Lite contract. I were told that there is a 72hour waiting period to get permission for the upgrade.
The gentleman who assisted me with the upgrade told me that he would call me on Monday, I have since not heard from him or anyone else.
The reason for me wanting to call them is to find out what's going on. Unfortunately the shop is situated in a neighbouring town 60kms from where I live, so there is no way I'm going to make it to them in time when I leave work in the afternoon.
The number for my closest service centre goes straight to the MTN call centre.
I did an upgrade request on Saturday at the one situated in the Garden Route Mall, George. I wanted to upgrade from a voice contract to the Unlimited Lite contract. I were told that there is a 72hour waiting period to get permission for the upgrade.
The gentleman who assisted me with the upgrade told me that he would call me on Monday, I have since not heard from him or anyone else.
The reason for me wanting to call them is to find out what's going on. Unfortunately the shop is situated in a neighbouring town 60kms from where I live, so there is no way I'm going to make it to them in time when I leave work in the afternoon.