MTN Sim Swaps

[smallearth]

So MTN, what is happening with your sim swaps?

I did a sim swap yesterday. My old sim was deactivated but my new one has not yet been activated.

I went into a branch. They say they cannot assist.

 

[smallearth]

Well done MTN company rep, you're meeting the expectations that people have of MTN customer service.

 

[smallearth]

Interesting to note that it is impossible to get hold of MTN customer support without a f..ing MTN cellphone number. Neither do they answer emails or requests on public forums apparently.

 

[Exaelea]

Go back to the simswap shop and have them hang on to the 808 number for you

Maybe enjoy a bunny chow or something while they waiting/explain the issue hehe