MTN SMS bundle (Prepaid) questions...

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Thelma

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Hi

I have subscribed to the MTN SMS200 bundle (I am on MTN Payback).

The R50 was decuted and 200 smses credited.

I have now used them up, so, firstly, what is the correct out of bundle rate? Is it 40c?

Secondly... when I dial *141# with the sms bundle used up, it makes NO reference to the fact that I had a bundle, or a subscription. Should it not say you have zero sms's or something?

Thirdly... I then dialled 141 and went to the subscribe / unsubscribe to SMS bundles. There was NO option to unsubscribe! However, it offered me to buy a bundle - I already have one! What is going on? And if I want to unsubscibe (I don't at the moment), where is the option???

Fourthly... What happens if you do not have sufficient money on your phone on day of payment each month? Do they simply cancel your subscription?

Thanks

Cheers
Thelma
 
Answers

See answers below.

Thelma said:
Hi

I have subscribed to the MTN SMS200 bundle (I am on MTN Payback).

The R50 was decuted and 200 smses credited.

I have now used them up, so, firstly, what is the correct out of bundle rate? Is it 40c?

It is 30c.

Secondly... when I dial *141# with the sms bundle used up, it makes NO reference to the fact that I had a bundle, or a subscription. Should it not say you have zero sms's or something?

Noted. This will become available in about two weeks time.

Thirdly... I then dialled 141 and went to the subscribe / unsubscribe to SMS bundles. There was NO option to unsubscribe! However, it offered me to buy a bundle - I already have one! What is going on? And if I want to unsubscibe (I don't at the moment), where is the option???

This is now available on option 3.

Fourthly... What happens if you do not have sufficient money on your phone on day of payment each month? Do they simply cancel your subscription?

If you do not have sufficient money on your phone on the day of payment MTN will cancel the subscription. MTN also notifies you 2 days before the re-provision will take place via SMS to have sufficient funds.

Thanks

Cheers
Thelma
Click to expand...
 
Thanks - pleased to see it is all updated now :)

Cheers

PS. thanks for the efficient and accurate replies to both of you! and thanks for the efficient service and GREAT offer in these bundles to prepaid! THANKS!

Thelma
 
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