MTN-Sony scam!

[Piet Le Roux]

In it's July catalog MTN is advertising Sony Xperia phones with a free Sony headset.....the problem is that the promotion ended on 30/06/2017. I got a Xperia on 21/07/2017 and was assured that the headset is included...the lady in the store even attempted to claim it for me.
It's a pity that they are attempting to sell Sony's in this way because it's really a very nice device!

 

[Piet Le Roux]

MTN have assured me that the t&c's are wrong and the offer is still valid and my details have been send to Sony..... but after two weeks I have had no feedback,

 

[satanboy]

/gets R10K phone complains about 99c headset

 

[Totempole]

/gets R10K phone complains about 99c headset

Irrelevant. If he's entitled to a headset he has every right to complain.

 

[UrBaN963]

Irrelevant. If he's entitled to a headset he has every right to complain.

Correct you are. It's SB...just roll with it.

 

[satanboy]

Correct you are. It's SB...just roll with it.

+1

 

[J0n0]

I bought one 3 or so weeks ago. The phone and Headset was included in a "promo" box as one. The headset is actually not too bad for casual listening.

 

[RedhotNeo]

Those headsets are like R2000.. So complain or just return the phone.. Breach of contract

 

[Piet Le Roux]

The thing is I love the device but I hate false advertising...and if it's a 15 cent or R1500 headset makes no difference. I have still not received a thing but were again assured this morning that it will be given attention....so I have not given up hope... never the less the way Sony does business leave a bad taste

 

[Topdoggdbn]

Telkom offering same free headset and was promised it, but being sent pillar to post with nothing after 2 weeks.

Any luck

 

[Piet Le Roux]

Well its now nearly two months and I have contacted Sony multiple times with no success.....so I am afraid I have to accept the fact that I have been scammed by Sony and MTN : TIA

 

[Milano]

Sony Mobile is very poor in ZA. Cannot see a future for them in ZA with this attitude, lack of stock of phones, lack of availability of phone accessories, poor customer support. Recent reviews are not looking good for them on Facebook https://www.facebook.com/pg/sonymobileza/reviews/

 

[Piet Le Roux]

Success at last!
About three days ago I seem to have gotten through to one of the droids at Sony and he or she understood that the problem was with the Sony Xperia Lounge app not linking to the correct site to redeem my headset, he then supplied me with a link I can use to get to the site. At last I could finish the process and got my MDR-XB550AP, in signal red, today
Thank you Sony!
If someone els is having the same problem to redeem their Extra Bass Headset try this link with Chrome
https//www.cellularmall.co.za/xperia
PS: you must first get your redemption code via the Lounge app

 

[Topdoggdbn]

With Telkom story.
Sony said it was an August special and we ordered in September. Telkom still had the promo pic up so they honoured it.
Picking it up next week.