MTN Top-up Internet access down

[K T]

Hi All,

My family is complaining that their internet access on their MTN Top-up contracts is not working. Spoke to Autopage and they say it is a problem at MTN, limited to the Top-up contracts, and they have been given no indication of what, where, when or how it will be resolved. It has been nine days now, which I find totally ridiculous. Can anyone confirm the problem? If it is an MTN issue I hope they are going to come forward with some form of compensation once it is fixed.

Cheers,
K T.

 

[DeathStrike]

i have been on MTN Top up Contract for almost 2 years now. and b4 i was on pre-paid. B4 i neva had any problems with MTN. now that i on contract i have had countless problems as far as GPRS. the network goes down every night after about 8 PM. and will Come back after 10 PM. its weird. and i just stopped asking MTN cos there answers always the same they are working on the problem. and its not only me and i must pls be patient.