MTNs big FU

[SmartKit]

Okay, so I've been an MTN customer since 2001. I'm receiving terrible reception in my house, to the point I have to stand in the street to make phones calls. I've pleaded, phoned, tweeted, completed forms to no avail. Effectively MTN appears to not give a damn about their customers, or customer retention.

My contract expired a week ago - it appears I'm forced to move to the big red as a result of sheer incompetence.

What would you do?

 

[UrBaN963]

I would be proactive and not wait so long to change providers.

 

[maumau]

Definitely move to another provider. I would test a few and go with the one with best reception.

Why are you hesitating?

 

[Nithan15]

I was with MTN from 2003 and in 2014 I moved over to Telkom Mobile and to date I have no regrets at all.

 

[dlevine]

test first with a few payg sim cards.