MTN's terrible fibre service

sash.a

New Member
Joined
May 11, 2016
Messages
8
Reaction score
0
Firstly I'd like to point out that their customer service has been great, always willing to help. My issue is that it had now been 2 weeks since I ordered and paid for the fibre and there's been no contact from any technician.

After calling the customer service and asking them to notify the technicians that we are waiting for them to contact us 3 times, I have to turn here to ask if any of you kind fellows have had the same experience and/or if there is a way to sort this out?
 
Firstly I'd like to point out that their customer service has been great, always willing to help. My issue is that it had now been 2 weeks since I ordered and paid for the fibre and there's been no contact from any technician.

After calling the customer service and asking them to notify the technicians that we are waiting for them to contact us 3 times, I have to turn here to ask if any of you kind fellows have had the same experience and/or if there is a way to sort this out?

Hi I will PM you the contact details of the guy who did my install here in Johannesburg. Maybe they can help.
 
Top
Sign up to the MyBroadband newsletter
X