Multichoice- Where are the closed captions??

[Hosehead]

In the program guide there's mention of which programs are closed captioned but how does one get the captions?
This technology has been available to broadcasters and decoders in the US and in the UK for years. How come it's not freely available (or available at ALL in South Africa?)

 

[LazyLion]

Greed.. and a "could'nt actually give a shirt about you" attitude

... just pay them your money every month like a good little consumer.

don't bother them with your actual needs. They will tell you what you need.

 

[brixton tower]

In the program guide there's mention of which programs are closed captioned but how does one get the captions?
This technology has been available to broadcasters and decoders in the US and in the UK for years. How come it's not freely available (or available at ALL in South Africa?)

I doubt studios provide close captions with their programs coz friends in the UK have been bitching about inaccurate captions/subtitles from Sky. They're only providing it because their subscribers have demanded it, if 50k people emailed DStv they would definitely provide captions for their shows but then you'll have to deal with the possibility that these could be really bad.

 

[Hosehead]

I doubt studios provide close captions with their programs coz friends in the UK have been bitching about inaccurate captions/subtitles from Sky. They're only providing it because their subscribers have demanded it, if 50k people emailed DStv they would definitely provide captions for their shows but then you'll have to deal with the possibility that these could be really bad.

Studios have provided closed captions OR Subtitles on all their theatrical releases in the US (the rest of the world gets subtitles but not on all releases) and 90% of ALL made for TV programming and Live News is captioned in the UK and the US.
Naturally there will be inaccuracies- but inaccuracies are better than NO captions/subtitles on demand.
WTF do we not have it in SA? WTF is wrong with Multichoice, the only local captioning Multichoice beams is not elective, that is when everyone can see it whether they want to or not. Typically they'll use it in Carte Blanche or when beaming a foreign language film or a local soapie when the language is other than English. We pay Multichoice enough money as it is and they already have the friggin captions on their US English language theatrical releases but they cant be bothered to beam the decoding signal to the decoder?? yet they advertise as such.
Is this misleading or what is it? Is it a way for multichoice to skirt assessibility issues to disempowered segments of the population- such as the deaf and hard of hearing-by listing programs as captioned in their Program guides but not following through with the technology and allowing access to the captions?

 

[PeterCH]

In the program guide there's mention of which programs are closed captioned but how does one get the captions?
This technology has been available to broadcasters and decoders in the US and in the UK for years. How come it's not freely available (or available at ALL in South Africa?)

There are subtitles for the hearing impaired on MNET and the Movie Magic channels. Use the subtitle button. Some other channels may also have them.

I also know CNN used to have Teletext in the old days.

 

[Hosehead]

There are subtitles for the hearing impaired on MNET and the Movie Magic channels. Use the subtitle button. Some other channels may also have them.

I also know CNN used to have Teletext in the old days.

That's the problem. Using the subtitle button yields sweet F-all. Anyone else get subtitles on marked programs?

 

[PeterCH]

That's the problem. Using the subtitle button yields sweet F-all. Anyone else get subtitles on marked programs?

Not all programs have it. Usually Hollywood movies have, on MM, MM2 or MNET. I get it all the time on these channels.