So i get home from work 15 minutes ago to find my internet is non existent, I then spent the remainder of that 15 minutes calling into MWEB to get a more accurate reason, so i still waited on the phone to find out why im paying for PREMIUM UNCAPPED that has no redundancy at all, we usto have? so im paying a "premium price" with an ISP that throttles their customers more than most other ISP's and now i don't even have the perk of redundancy?
Please can i have a technician call me and actually give me the real reason why im having to waste money on another ISP account to actually use my internet... This is disgusting.