MWeb billing - what a nightmare

[ZTEhater]

Upgraded from ADSL to LTE beginning of November 2023 - MWeb assured me they would take care of cancelling ADSL Line Rental.

Ha.

Unable to get hold of the billing dept on the phone, logged a query on their portal, no response after 2 days.

Is this how MWeb rolls?

 

[DapperDanMan]

You'll be glad to hear they've been bought out by WebAfrica - so now you can expect EVERYTHING TO GO SMOOTHLY!

 

[AdrianH]

You'll be glad to hear they've been bought out by WebAfrica - so now you can expect EVERYTHING TO GO SMOOTHLY!

MWEB was the king when they had the Big Black Box.

Who remembers when Absa had free internet?

Sorry for derailing.