Mweb having problems emailing to Hotmail.com?

[WolfByte]

Anyone else having issues on Mweb not being able to send mails to a Hotmail.com address? We have a few different clients not able to send, getting bounce back messages like below saying the IP has been blocked.

>
><*******@hotmail.com>: host mx3.hotmail.com[65.54.188.94] said: 550
>SC-001
> (BAY0-MC2-F7) Unfortunately, messages from 41.134.***.*** weren't sent.
> Please contact your Internet service provider since part of their
>network
> is on our block list. You can also refer your provider to
> http://mail.live.com/mail/troubleshooting.aspx#errors. (in reply to
>MAIL
> FROM command)

 

[Stoner]

On 4mb business uncapped and getting the same message when users try to send email to certain email addresses.

From what I see it started within this last week or so.

 

[WolfByte]

Yes, same thing we're seeing here. Though our first sign was about last week Thursday or Friday.

 

[MWEBHelp]

Hi guys

Is this still on-going? When you say that you are having issues sending to Hotmail.com, is that with a MWEB ADSL connection or MWEB email address?

 

[WolfByte]

It's with an Mweb ADSL connection, the clients have their own domains. I'm not sure if it's relevant, but these aren't residential/home users but on Business ADSL accounts. As far as i am aware, this still isn't resolved.

 

[MWEBHelp]

It's with an Mweb ADSL connection, the clients have their own domains. I'm not sure if it's relevant, but these aren't residential/home users but on Business ADSL accounts. As far as i am aware, this still isn't resolved.

Thanks for the information.

PM me the MWEB account details and I will have our Business team look into it from our side.