MWEB hosted domain email restrictions

[Electron1]

MWEB have some restrictions on hosted email, that are frustrating a customer of mine.

Customer has 3 letter first name - e.g. Joe Bloggs.
Joe has registered a new hosted domain through MWEB - let's call it customer.co.za

Joe wants his email address to be [email protected]
MWEB have a minimum of 4 letters for an email address (and a maximum of 8 characters for a password).
Joe has raised this with his MWEB sales consultant, who investigated and confirmed the restrictions above.

Joe does not want any other combination for email address - his name has 3 characters, his customers know him as Joe, and we now have a problem. Either someone higher up at MWEB can remove this stupid restriction, or we will have to move the domain hosting elsewhere, but I need to know which hosting providers do not have stupid restrictions as above.

Suggestions welcome....

 

[dovij]

Most unhelpful comment of the day: Office 365.

Edit: Seriously, though. I've provided support for Google Apps, Office 365 and regular POP. Office 365 is definitely the way to go in a business situation.

 

[Electron1]

Most unhelpful comment of the day: Office 365.

Edit: Seriously, though. I've provided support for Google Apps, Office 365 and regular POP. Office 365 is definitely the way to go in a business situation.

Thanks , Office 365 is a great solution, just too costly for this specific case where basic email is the only requirement as this is a one man business but 2 additional addresses are needed for part time assistants.

 

[Dean]

Thanks , Office 365 is a great solution, just too costly for this specific case where basic email is the only requirement as this is a one man business but 2 additional addresses are needed for part time assistants.

In that case, what about Google Apps? The user can surely then still set it up as an IMAP account in any email client like a gmail account..?

 

[Electron1]

In that case, what about Google Apps? The user can surely then still set it up as an IMAP account in any email client like a gmail account..?

Google apps is an option, also considering Afrihost as costs are R9 p/m with 5 email addresses, just need to find out if they have restrictions on email user names.

 

[w1z4rd]

Ive worked with both Office365 and Google Business Apps. Rather go Google Business Apps. More functional and works on more devices. There is no support for android tablets or android smartphones with Office 365. They only have support for ****ty MS phones and iphones.

Re your problem. Why are you using Mweb for hosting? Theyre useless at hosting. Move on.

 

[FlatspinZA]

Transfer the domain to me, and he can call himself whatever he wants - problem solved. PM me for rates, etc.

 

[Dean]

Google apps is an option, also considering Afrihost as costs are R9 p/m with 5 email addresses, just need to find out if they have restrictions on email user names.

My bad - when you said 'hosted email' I figured you meant an IMAP/Exchange-type solution which would need a lot of disk space.

If you're just going the regular POP3 route, any decent hosting provider will let you have any address@yourdomain... I use Smartweb.co.za - they also have a representative here

 

[MWEBHelp]

MWEB have some restrictions on hosted email, that are frustrating a customer of mine.

Customer has 3 letter first name - e.g. Joe Bloggs.
Joe has registered a new hosted domain through MWEB - let's call it customer.co.za

Joe wants his email address to be [email protected]
MWEB have a minimum of 4 letters for an email address (and a maximum of 8 characters for a password).
Joe has raised this with his MWEB sales consultant, who investigated and confirmed the restrictions above.

Joe does not want any other combination for email address - his name has 3 characters, his customers know him as Joe, and we now have a problem. Either someone higher up at MWEB can remove this stupid restriction, or we will have to move the domain hosting elsewhere, but I need to know which hosting providers do not have stupid restrictions as above.

Suggestions welcome....

Hi Electron1

I sent you a PM regarding the query, please have a look and keep me posted.