Mweb International down?

Jab

Expert Member
Joined
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I'm on MWEB ,international is veeeery slow to down, local is fine. Is it just me?
 
Last edited:
Same here, about 20min ago its crawled to a halt........
My Axxess prepaid is fine though.

Tracing route to mweb.co.za [196.2.63.110]
1 1 ms <1 ms <1 ms 192.168.1.1
2 1 ms 1 ms 1 ms 192.168.2.1
3 23 ms 23 ms 22 ms 41-132-38-1.dsl.mweb.co.za [41.132.38.1]
4 26 ms 24 ms 22 ms 196-28-178-222.adsl.mweb.co.za [196.28.178.222]
5 25 ms 22 ms 22 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
6 25 ms 25 ms 26 ms 196.28.178.66
7 26 ms 26 ms 25 ms cte-core-sw2.vwol.net [196.41.144.35]
8 25 ms 25 ms 25 ms www.mweb.co.za [196.2.63.110]

Tracing route to bbc.co.uk [212.58.241.131]
1 <1 ms <1 ms <1 ms 192.168.1.1
2 1 ms 1 ms 1 ms 192.168.2.1
3 24 ms 25 ms 22 ms 41-132-38-1.dsl.mweb.co.za [41.132.38.1]
4 25 ms 23 ms 24 ms 196-28-178-222.adsl.mweb.co.za [196.28.178.222]
5 25 ms 35 ms 23 ms 197-84-3-2.cpt.mweb.co.za [197.84.3.2]
6 * * 211 ms tengige0-3-0-0.12.cpt-up-1.mweb.co.za [196.28.178.113]
7 * * 189 ms pos0-0-3-0.lon-up-1.mweb.co.za [196.22.164.2]
8 * * * Request timed out.
9 * 272 ms 294 ms xe-8-1-0.edge3.London1.Level3.net [195.50.124.133]
10 * 273 ms 271 ms ae-24-52.car3.London1.Level3.net [4.69.139.100]
11 * 271 ms 272 ms 195.50.90.162
12 * * * Request timed out.
13 272 ms * 376 ms ae1.er01.thdow.bbc.co.uk [132.185.254.18]
14 886 ms 843 ms * 132.185.255.130
15 273 ms 272 ms 272 ms 212.58.241.131
 
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Outage Num:11890
Telkom ADSL outage affecting All Regions : International Browsing and Email
Telkom ADSL services in the following area may be Inaccessible : All Regions : International Browsing and Email
Start Date:2012-03-29 09:52:24
End Date:
Status:Open
 
Was just thinking yesterday that my uncapped Mweb account has been super fast lately. Hope the new WACS cable will provide some redundancy for SEACOM.
 
Outage Num:11890
Telkom ADSL outage affecting All Regions : International Browsing and Email
Telkom ADSL services in the following area may be Inaccessible : All Regions : International Browsing and Email
Start Date:2012-03-29 09:52:24
End Date:
Status:Open

Mweb uses Seacom as its main supplier.

looks more like a DNS problem.
 
Mweb uses Seacom as its main supplier.

looks more like a DNS problem.



I just got an sms with the following statement.

MWEB Busops. Dear customer, our 3rd party DFA; are investigating a problem causing slow international internet browsing.
 
Hi All

We are currently experiencing an international bandwidth outage and are operating on failover capacity so you will experience slow and potentially intermittent browsing on international sites and other international services will be affected. Our engineers are working urgently to isolate the cause and we will update you on the situation as soon as possible.
 
So much for having Business Uncapped Unshaped over Fiber fail.....
 
Outage Num:11890
Telkom ADSL outage affecting All Regions : International Browsing and Email
Telkom ADSL services in the following area may be Inaccessible : All Regions : International Browsing and Email
Start Date:2012-03-29 09:52:24
End Date:
Status:Open

That message does not (yet) appear on the Cape Town version of the MWeb Network Notices page, which is a mirror of the Jhb site:
http://www.mweb.co.za/helpcentre/NetworkStatus/tabid/1765/Default.aspx

The problem was first reported on the other Mweb thread just after 9.30am:
http://mybroadband.co.za/vb/showthread.php/376794-MWEB-Uncapped-ADSL-Feedback/page206
Down/slow for 1.5 hours so far...
 
Last edited:
Hi All

We are currently experiencing an international bandwidth outage and are operating on failover capacity so you will experience slow and potentially intermittent browsing on international sites and other international services will be affected. Our engineers are working urgently to isolate the cause and we will update you on the situation as soon as possible.

Thanx for keeping us posted. Holding thumbs it gets sorted soon...
 
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