Mweb Invalid Password

[semaphore]

I just got my account this afternoon, and when i try to browse i am getting an invalid password screen. Has anyone had this problem?

 

[test3r]

If you are 100% sure you have the right username and password, try clearing your browser's history and switching of the router for 1 minute or so. It worked for me.

 

[semaphore]

I dont see how turning off my router will reset my password

 

[test3r]

I'm just telling you what MWeb's technical support told me. And it worked.

 

[semaphore]

well im waiting for there tech department -_-

 

[semaphore]

it was because the sales team was still giving out the incorrect login details

 

[thewusman]

it was because the sales team was still giving out the incorrect login details

+1

Happened to me as well on Thursday last week - took 2 minutes with the tech desk to get the correct username. Sale team issues FTL.