Mweb ISP - Speedtest opinion

I

ITCynic

Expert Member
Joined
Jul 18, 2007
Messages
1,544
Reaction score
5
Location
Cape Town
speedtest - 20h45.jpeg

Hi Guys,

I would appreciate your technical input on this speed test result at a client premises.
No wisecracks, I know this speed is abysmal !

Router : Netgear DG834 / latest firmware
Line syncing at : 4 megs up / 512 k down
Line attenuation : 28db up / 6.5db down
Noise : 10db up / 13db down
Exchange area : 021 948 xxxx

ISP : Mweb

Not sure if this is a Telkom issue or Mweb issue.

I have suggested that the client try another ISP and waiting for him to report back.
 
ITCynic said:
View attachment 188363

Hi Guys,

I would appreciate your technical input on this speed test result at a client premises.
No wisecracks, I know this speed is abysmal !

Router : Netgear DG834 / latest firmware
Line syncing at : 4 megs up / 512 k down
Line attenuation : 28db up / 6.5db down
Noise : 10db up / 13db down
Exchange area : 021 948 xxxx

ISP : Mweb

Not sure if this is a Telkom issue or Mweb issue.

I have suggested that the client try another ISP and waiting for him to report back.
Click to expand...

570ms... Line/Telkom/modem fault.
 
ITCynic said:
View attachment 188363

Hi Guys,

I would appreciate your technical input on this speed test result at a client premises.
No wisecracks, I know this speed is abysmal !

Router : Netgear DG834 / latest firmware
Line syncing at : 4 megs up / 512 k down
Line attenuation : 28db up / 6.5db down
Noise : 10db up / 13db down
Exchange area : 021 948 xxxx

ISP : Mweb

Not sure if this is a Telkom issue or Mweb issue.

I have suggested that the client try another ISP and waiting for him to report back.
Click to expand...

Get them to isolate the connection before testing alternate accounts. Router straight to phone jack minus all other devices, single PC connected to router via cable, and disable WiFi on router.

Also, use our speedtesting site: http://www.mweb.co.za/help/ADSL/FaultsandTroubleshooting/ADSLSpeedTest.aspx
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X