Hi Everyone
The following mailer is going out to our customers this afternoon as a general update on the network upgrade progress:
Dear MWEB Customer
It's been a frustrating couple of weeks with the ongoing upgrades to our network. We've had significant challenges with Telkom and how they route traffic between our two major IPC nodes, but it looks like the worst of that is finally behind us!
The Telkom issues have unfortunately delayed the upgrade of some of our international capacity, as we had to divert resources to sort out the national routing issues. The first planned increase will now take place this weekend between midnight on Saturday and 06h00 on Sunday morning. During this time normal browsing and e-mail will operate as per normal, but bandwidth-heavy applications such as Peer-2-Peer will not be available.
The good news, however, is that we have decided to bring the next international network upgrade forward by a good couple of months, to be completed in the latter half of October.
By then we'll have increased the size of our network by just over 50% and considering that less than 30% of our base was previously using the SAIX network, that should give you a fair idea of how much additional capacity you'll have at your disposal.
We do apologise again that this has all taken slightly longer than anticipated but at the same time we think you¹re really going to enjoy the improvements we're making.
If you require any further information please don't hesitate to contact us.
Kind regards
Derek Hershaw
CEO: MWEB ISP
The following mailer is going out to our customers this afternoon as a general update on the network upgrade progress:
Dear MWEB Customer
It's been a frustrating couple of weeks with the ongoing upgrades to our network. We've had significant challenges with Telkom and how they route traffic between our two major IPC nodes, but it looks like the worst of that is finally behind us!
The Telkom issues have unfortunately delayed the upgrade of some of our international capacity, as we had to divert resources to sort out the national routing issues. The first planned increase will now take place this weekend between midnight on Saturday and 06h00 on Sunday morning. During this time normal browsing and e-mail will operate as per normal, but bandwidth-heavy applications such as Peer-2-Peer will not be available.
The good news, however, is that we have decided to bring the next international network upgrade forward by a good couple of months, to be completed in the latter half of October.
By then we'll have increased the size of our network by just over 50% and considering that less than 30% of our base was previously using the SAIX network, that should give you a fair idea of how much additional capacity you'll have at your disposal.
We do apologise again that this has all taken slightly longer than anticipated but at the same time we think you¹re really going to enjoy the improvements we're making.
If you require any further information please don't hesitate to contact us.
Kind regards
Derek Hershaw
CEO: MWEB ISP
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