MWEB pop3?

[MyWorld]

Is there something wrong with the pop3 server at Mweb? I keep getting authentication errors.

 

[MWEBHelp]

Is there something wrong with the pop3 server at Mweb? I keep getting authentication errors.

Good afternoon MyWorld, please provide me the errors you are obtaining?

 

[MyWorld]

Sending of password did not succeed. Mail server pop3.mweb.co.za responded: Authentication failed.

I can log into my webmail but cannot access pop3.

Sorry for the delay, was a bit busy.

 

[MWEBHelp]

I can log into my webmail but cannot access pop3.

Sorry for the delay, was a bit busy.

Please try using the first 8 characters of your password that you type into the message centre, for the pop server.

 

[MyWorld]

That is the password I use.

 

[MWEBHelp]

That is the password I use.

How many characters are you using?

 

[MyWorld]

It is only 8 characters long, so all 8.

 

[MWEBHelp]

It is only 8 characters long, so all 8.

Please advise if you are able to access gmail?

Please check your gmail account for the password reminder that I have sent you, please verify if you are using the same password.

 

[MyWorld]

Yes, that is the password I'm using.

 

[MyWorld]

The settings I'm using:
pop3.mweb.co.za 110

 

[MWEBHelp]

The settings I'm using:
pop3.mweb.co.za 110

Can you sign into message centre?

 

[MyWorld]

Yes.

 

[MWEBHelp]

Yes.

I have logged a techspec call back for you, inorder for us to try and find a resolution to your query.

Please try using an alternate mail client in the interim, if possible.

 

[MyWorld]

Thanks for the help!