Mweb PPPoE and the TP-Link Deco

Greg_M

Greg_M

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I'm currently helping a friend set up their Deco units, and for the life of me, cannot get the IP address configuration to load when entering their Mweb credentials...

Has anyone managed to do this? What tricks do I need?
 
Greg_M said:
I'm currently helping a friend set up their Deco units, and for the life of me, cannot get the IP address configuration to load when entering their Mweb credentials...

Has anyone managed to do this? What tricks do I need?
Click to expand...
HI there, the Deco's uses the Deco App for setting it up, and not the Web UI with the Gateway IP.
Have you tried giving the app a go?
 
I only know how to set everything up in the app :X3:

I've followed the steps to the T, but nothing renders when submitting the username and password.
 
Greg_M said:
I only know how to set everything up in the app :X3:

I've followed the steps to the T, but nothing renders when submitting the username and password.
Click to expand...
Have you tried resetting the Deco units back to factory defaults? Or uninstalling and re-installing the app?
Perhaps share some screenshots here (PPPoE details removed ofcourse) , then I can have a better idea of what you see?
 
Greg_M said:
I'm currently helping a friend set up their Deco units, and for the life of me, cannot get the IP address configuration to load when entering their Mweb credentials...

Has anyone managed to do this? What tricks do I need?
Click to expand...

help.afrihost.com

How to configure the TP-Link Deco to work in wireless router mode | Help Center

In Router mode Deco acts as gateway between local network and the Internet. The Deco will replace your existing router and act as a DHCP server to assign IP addresses to connected devices.
help.afrihost.com help.afrihost.com


cannot get the IP address configuration to load when entering their Mweb credentials
Click to expand...

What do you mean by this?
 
When going through the steps, after selecting PPPoE, you log in with the ISP creds... The Deco app accepts them, and then returns to this screen and populates the info....

This does not happen on my friends Mweb account...
(this is Cool Ideas)
1720619847884.png
 
Greg_M said:
When going through the steps, after selecting PPPoE, you log in with the ISP creds... The Deco app accepts them, and then returns to this screen and populates the info....

This does not happen on my friends Mweb account...
(this is Cool Ideas)
View attachment 1738425
Click to expand...
MWEB is the same as any other ISP (they don't require any particular setup steps) with the only difference being that their fibre access/PPPoE username accepts any password. So it will look like there is a connection, but you will only be able to access www.mweb.co.za and other MWEB landing pages. Your friend should double-check their fibre access/PPPoE password.
 
capd said:
MWEB is the same as any other ISP (they don't require any particular setup steps) with the only difference being that their fibre access/PPPoE username accepts any password. So it will look like there is a connection, but you will only be able to access www.mweb.co.za and other MWEB landing pages. Your friend should double-check their fibre access/PPPoE password.
Click to expand...
yeah... that's what I've said... that said, apparently MWEB uses the same password for all access, and they can still log in...
 
Greg_M said:
yeah... that's what I've said... that said, apparently MWEB uses the same password for all access, and they can still log in...
Click to expand...
A common misconception. To be fair, based on earlier ADSL days.
 
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