MWEB's Domain hosting - not so secure?

I don't know how the mweb helpdesk would be able to assist if the files you have on their server are not secure.
They do not have the expertise and I doubt it is within their responsibility to be sorting out your code issues.

I say "your code issues' as it's your wordpress that you have installed, your chosen theme and your chosen plugins.

I'm unsure how you can expect a 'provider of hardware' to be solving hacking issues. DDOS yeah, but not really hacking.

Wordpress core is extremely secure so that's probably not where the problem is.
The theme is more than likely secure, unless it's very old and using a buggy version on TimThumb (but I haven't seen any of those in a while) or has quite a bit of stuff built in.
So it's probably a plugin that you're using that could be badly coded or coded with a vulnerability.

What theme are you using?
Anything suspicious in it's functions.php file?
 
Possibly these hacks are either an inside job or someone inside is facilitating these hacks. The larger IT setups often don't change their passwords when someone who had access to them leaves. They also fail to remove the account of those who have left.

I highly doubt this.
There would be a heck of a lot more (as in all sites hosted by mweb) sites with same problem.
 
Mweb issue

I highly doubt this.
There would be a heck of a lot more (as in all sites hosted by mweb) sites with same problem.

I know a ton of people who "were" hosted by Mweb and got hacked and then left. They have not been hacked since which leaves me to believe that it is a Mweb problem. My clients website got hacked 3 times in one month and after deleting all the files in the server and changing all passwords just before cancelling it got hacked again a week later. So doubt its a Wordpress problem. Also there was an email hack today funnily enough and everyone receive a email from Mweb saying that their ADSL packages were cancelled and moved to Telkom.

Doing a little bit of research I just googled the name of those hackers that was left on my clients domain and noticed that a few other local domains popped up. All were hacked by the same person or group and all were also hosted by Mweb.

Mweb has got a BIG hole somewhere in their security!

No hate towards Mweb but its time they step up to the game!
 
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