There might be some nutters out there, you never know ;-). I actually did choose Mweb as my ISP, haven't had any issues.Do you happen to know a lot of people who would choose copper over fibre if they had a choice?
The more obvious conundrum is why anyone would choose Mweb as their ISP...
Good luck, I tried everything.Assultica, the following is needed to possibly solve your issue:
a. Please provide the DSL line stats from your router.
Signal to noise, Attenuation, and line speeds.
b. If you get values of point a from your neighbour that would be excellent.
==> Now we will know the difference between the two lines.
c. Tell su the router models both you and the neighbour use.
d. Ignore the comments about fibre above. Fibre is available for a selected few in za. This will remain the case for years to come.
I am also living in East London and recently upgraded my line from 10Mbps ADSL to 20Mbps VDSL. I am still unable to watch video streaming (TV channels) and this was the intention behind the upgrade. I am getting a ping of 35 and download speeds of 15Mbps. I am using an ASUS AC68U router of which I am very happy. My ISP is Afrihost.I am experiencing a sharp deterioration their service compared to previous years and hence looking for an alternate service provider. Will you recommend Vox from your current experience?That is looking like my best option right now, unfortunately after applying for the 20mbps line, they told me I can only get 4. I explained to them that the Openserve technician told me I could get a 20Mbps but unfortunately no luck. I'll just have to request an upgrade and then demand to be put on a faster speed.