My dont contract users get special treatment?

P

Project X

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I don't understand why all the prepaid people get all the special discounts and gifts and what not. When all the contract members,who are sure to be with Vodacom for 2years + don't get ****. in fact we are over charged,no free anything for us they give our numbers off to other companies to spam us:sick:
really doesn't make sense:mad:
 
MTN is the same. Go for a upgrade then they tell you that the phone you want is for new lines only. If I'm upgrading then I have to wait for the "upgrade" phones to arrive.

So to me that means stuff the old clients, get new ones.
 
But thats Dumb because all they doing is keeping them on prepaid,by doing that they making sure they can change when ever they want to.
 
They have to keep the prepaid customers happy as they can leave anytime they want, if you on contract on the other hand you forced to stay with them for at least 2 years regardless of how they treat you.
 
Ghost02 said:
They have to keep the prepaid customers happy as they can leave anytime they want, if you on contract on the other hand you forced to stay with them for at least 2 years regardless of how they treat you.
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OK wouldn't it be better if they tried to get everyone to get contracts they get more permanent people while trying to get more?
 
Piesang said:
MTN is the same. Go for a upgrade then they tell you that the phone you want is for new lines only. If I'm upgrading then I have to wait for the "upgrade" phones to arrive.

So to me that means stuff the old clients, get new ones.
Click to expand...

In instances like that i suggest make a small fuss about it on hellopeter. It worked for me.
 
Prepaid brings in the most revenue for the SPs, I thinks its 80% of all their subscribers, they HAVE to keep their prepaid customers happy!
 
Never had a problem like that. In fact I had my N82 a few weeks before it was available on new contracts.
 
JK8 said:
Prepaid brings in the most revenue for the SPs, I thinks its 80% of all their subscribers, they HAVE to keep their prepaid customers happy!
Click to expand...

noted! but that doesn't mean they should treat us like ****. Why cant we get all those special deals and what not?
 
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