Howsit guys
longtime lurker here who decided to go for the 5 gig dongle on contract yesterday.
Applying for the contract (Pavilion westville branch) was painless and quick, and once in my hands i scurried back home to set it up and see if will be any good for xbox live.
Plugging in the dongle, all the relevant software was downloaded and then it came time to connect which resulted in an error message saying " the modem cannot connect until it has found an available network"
So i phoned my local Cell c branch for troubleshooting, and they seemed to think it was the sim, suggesting i try put it in my cell which i did, resulting in the message "sim error"
So i take the dongle and sim back to Pavilion branch and ask for a new sim or some kind of help and the sales guy looks at me like i have made a bad smell but agrees to check it out. They plug it into their pc and it shows the same error.
Now the sales guy is completely confused and says he has never seen this before and so he phones tech support who eventually tell me that i must just take it back home and they will contact me the next morning and try sort it out ( no word from them yet)
So here i am now... paying for a device that does not work. Surely they could have just given me a new sim?
longtime lurker here who decided to go for the 5 gig dongle on contract yesterday.
Applying for the contract (Pavilion westville branch) was painless and quick, and once in my hands i scurried back home to set it up and see if will be any good for xbox live.
Plugging in the dongle, all the relevant software was downloaded and then it came time to connect which resulted in an error message saying " the modem cannot connect until it has found an available network"
So i phoned my local Cell c branch for troubleshooting, and they seemed to think it was the sim, suggesting i try put it in my cell which i did, resulting in the message "sim error"
So i take the dongle and sim back to Pavilion branch and ask for a new sim or some kind of help and the sales guy looks at me like i have made a bad smell but agrees to check it out. They plug it into their pc and it shows the same error.
Now the sales guy is completely confused and says he has never seen this before and so he phones tech support who eventually tell me that i must just take it back home and they will contact me the next morning and try sort it out ( no word from them yet)
So here i am now... paying for a device that does not work. Surely they could have just given me a new sim?