My name is

Hi Beri,

the reason why you dont get Edge coverage is possibly because there is no covarage in you location i will have a look into this and get back to you
 
Hi please could you lend me a hand.

I need to compile a list of locations and cell phone numbers as i need to find out exactly where the problem area's are with gprs and edge. Please could you assist by sending me this info to my email address by 12:00 tomorrow.

Thanks a million
 
And what will happen then Skuz ...

Will it go into the ever burgeoning Virgin bin of unsolved queries and complaints?

Let's hear your plan to resolve this problem.
 
Hi Skeptic,

Do you have any open issues?
Offer still standing..... [email protected]
or....
in case you wish to retain your anonymity you are still as welcome as ever to PM me, we really would really like to work to resolve your issues so that you no longer have to post the comments that you do, which seem to refer to the same type of incident post after post.

Regards,

Gerald.
 
HI guys thanks for those of you that replied its much appriciated.
You can still reply to my email address if you didn't already. Please can you reply with the handset make and model, Data card make and model, location as close as possible and mobile number. As we need to get all this info. :)
 
scuz said:
HI guys thanks for those of you that replied its much appriciated.
You can still reply to my email address if you didn't already. Please can you reply with the handset make and model, Data card make and model, location as close as possible and mobile number. As we need to get all this info. :)
Click to expand...

Hi scuz, did send mine yesterday when you asked for info on the
region and cellphone nr. before 12.00 today, but now you want handset
make and model as well?
 
CellBel said:
Hi scuz, did send mine yesterday when you asked for info on the
region and cellphone nr. before 12.00 today, but now you want handset
make and model as well?
Click to expand...

maybe some blood samples:D
Let us give scuz a chance to proof himself. Just go look at the other forums. Vodacom and mtn and iburst all have their problems.
 
Last edited:
scuz said:
Skeptic i have done you wrong i appoligise
Click to expand...

scuz said:
Hi Beri

Are you able to connect to gprs?
Click to expand...

scuz said:
Hi Beri,

the reason why you dont get Edge coverage is possibly because there is no covarage in you location i will have a look into this and get back to you
Click to expand...

scuz said:
Hi please could you lend me a hand.

I need to compile a list of locations and cell phone numbers as i need to find out exactly where the problem area's are with gprs and edge. Please could you assist by sending me this info to my email address by 12:00 tomorrow.

Thanks a million
Click to expand...

scuz said:
HI guys thanks for those of you that replied its much appriciated.
You can still reply to my email address if you didn't already. Please can you reply with the handset make and model, Data card make and model, location as close as possible and mobile number. As we need to get all this info. :)
Click to expand...

err....ok....fishie..
 
DarKWateR said:
err....ok....fishie..
Click to expand...
Hi DarKWateR - I know it is easy to be suspicious of newcomers claiming to be company reps etc but he has satisfied rpm of his credentials.

Still - perhaps a spell checker wouldn't be amiss :D
rpm said:
Hi guys

I am in contact with Scuz and can confirm that he is from VM. Welcome indeed :D

Regards,

RPM
Click to expand...
 
Hey give the guy a break, do you know how difficult English spelling is for a Dutchman?
:D

Edit: I use the latest Firefox and luckily it comes with a build in spell-checker.
Pity it can't check my grammar though.
 
Last edited:
bwana said:
Hi DarKWateR - I know it is easy to be suspicious of newcomers claiming to be company reps etc but he has satisfied rpm of his credentials.

Still - perhaps a spell checker wouldn't be amiss :D
Click to expand...

hj2k_x said:
Greetings scuz. :)

I agree about the spell-checker.
Click to expand...

I agree with that....it's just a bit unprofessional.

"Hi guys and girls i work for Virgin Mobile if you have any questions please dont hesitate to ask i will respond as soon as posible" ....

jeez common....

Hi everybody...

My name is Shane Parry and I'm a representative for Virgin Mobile.
I'll be happy to assist you with any queries you might have regarding our services and products.
Please do not hesitate to ask as I will respond as soon as possible.


or something like that....

P.S. sorry for being a a$$
 
scuz said:
HI guys thanks for those of you that replied its much appriciated.
You can still reply to my email address if you didn't already. Please can you reply with the handset make and model, Data card make and model, location as close as possible and mobile number. As we need to get all this info. :)
Click to expand...


Scuz where do i find the data card make and model??:eek:
 
DarKWateR said:
P.S. sorry for being a a$$
Click to expand...
You said it bud.:rolleyes:

Edit: The level of communicado should not be judged, but rather the level of service.11 Official languages, will you be able....argh, let's not go there!
 
Last edited:
How about this one from VM:
Your phone settings is incorrect. You are trying to access the internet by using the MMS apn or the HOME URL on your MMS profile is incorrect. In the MMS Profile the APN should be "vmms". And the HOMEPAGE http://mms.virginmobile.co.za/ In the WAP Profile, the APN should be "vdata". And the HOMEPAGE http://mms.virginmobile.co.za/ or any favorite site. Or contact Customer Care for help. Virgin Mobile.
Click to expand...
 
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