My TELKOM ADSL experience so far...

RedLineR

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Hi guys and gals,

I'm new here, and this will probably be my only post. Some of you will know me from the SA gaming community, some of you will not. Doesn't really matter. I did see old Belgarion around here... Lo Bela :-) Ceri here ltns m8 :)

OK... Here's my story... Longish post...

I spend about R600 per month on my isdn account. I have the R7 option and stuff like that. This basically means that I dial every night from 7pm at 64k till 7am the next morning. On weekends I dial 128k from Friday eve 7pm till monday morn 7am. The depressing thing is that the calls only make up around R300 of the account. The rest are fixed charges for all sorts of crap.

So when the 192 adsl came along I calculated it to be around R480-R520 per month fixed cost, and 24/7 access isp included. I don't use my internet connection for anything "uselful" or "professional". It's purely there for 100% online gaming. In the old days it was CS and UO. But today it's WoW and Eve. (CS = Counter Strike = online 1st person shooter, UO = Ultima Online = Online role playing game, WoW = World of Warcraft = Online role playing game, Eve = Eve = Online role playing game)

All seemed like a great idea and I applied for my isdn line to be converted to a adsl. But since about the 25th July things went really wrong. I play Wow on the UK servers based in London. We even have a small South African guild on the server. Since around the 25th of July my adsl buddies in the guild have been complaining of huge pings. They're pinging anywhere from 4000-10000. And me on my lowly 64isdn with 2 pcs playing Wow am getting 400ms. On weekends with 128k I go as low as 150ms ping.

Originally it was assumed to be a month end rush on the adsl system. People getting capped and downloading all sortsa crap through local dcc+. Or people still having cap left and downloading internationally so they can get their money's worth. So this should've cleared up now!

And still every night my adsl buddies have to try to play with 4000+ pings.

Needless to say, I phoned Telkom and cancelled my request to have my line converted to adsl. And again, needless to say, it's like talking to a brick wall. I sit in "hold the phone" qeues and get transfered all over the place. Eventually I just threw the phone down. I think it's less hassle to just shoot the technician that tries to install adsl at my house.

Does anyone have any info on why the adsl pings are so horrible?
Are they gonna get better "some day, someday, sunday"?
Are you all like me gonna drop Telkom and go to the competition as soon as we can?
Will we be lucky enough to bankrupt Telkom then?
What's this I hear that Telkom is running ADSl on the ATM network, which was actually a failed business venture of Telkom that adsl users now have to pay for?
 
What IP addresses do you ping? I'd like to ping them myself, although I'm not a gamer, so I can see if I'm getting the same latencies as you.
 
Port shapping. This is evident because if you perform a standard "ping" accross the oceans your latency is 400-600. If you do the same on a non-noob user port then its 4000-29000.
 
The server ip is not pingable out of game. The pings I stated are from a live ingame ping bar.
 
Vio said:
Port shapping. This is evident because if you perform a standard "ping" accross the oceans your latency is 400-600. If you do the same on a non-noob user port then its 4000-29000.

We came to the same conclusion. I used my isdn line and dialed using a adsl account. This yielded 4000+ pings aswell.
 
Try an IS account - perhaps they'll have better ping times? www.eastcoast.co.za sells ADSL accounts on the IS backbone, iirc. Not sure if this would still be subject to portshaping on Telkom's ATM network though.

PS - the reason I brought this up is because I've used an East Coast ADSL account that has given me an *.rrba-isadsl.co.za IP, which implies that it's on the IS backbone.
 
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titanium said:
Not sure if this would still be subject to portshaping on Telkom's ATM network though.

Thanx, will give it a go. But that is my main concern. Telkom denies having a monopoly, but if everyone has to run through Telkom's ATM network, and Telkom recons they're clever and shape the ports. We're stuffed till the competition gets a license.

I hope that after this whole Icasa/Telkom fight, that Icasa will give the competitor license top priority. I heard it's gonna take like 2 years?
 
You could investigate getting a dedicated server overseas, then install and create an OpenVPN tunnel over port 80 between that server and your box, and then use port forwarding or NATting to send the packets to the correct destination ports. It's probably not trivial to set up initially, but that's one solution that comes to mind.
 
titanium said:
You could investigate getting a dedicated server overseas, then install and create an OpenVPN tunnel over port 80 between that server and your box, and then use port forwarding or NATting to send the packets to the correct destination ports. It's probably not trivial to set up initially, but that's one solution that comes to mind.

It would be a lot cheaper and easier to get NukeCap, I think

Also, from tests I did before, the Telkom transparent proxy server breaks international VPN on port 80.
 
This vpn stuff does not cut it....now ppl are paying extra for 400 ms pings BU LLLLLLLL S H ITTTTTTTTTTTTTTTTTTTTTTTTT WE USED TO HAVE 350 SUB last month
Im so fcucked off its killing me
 
Agreed Echo... Last month everything was fine, this month everything is fuxored.

There are work-arounds... But why work around something you are paying for?
 
Hey RedLineR, ltns.

My brother plays WOW as do a lot of his friends - they've experienced exactly the same issues. It used to be fine then suddenly went south about a week ago...
 
Heya rsd :) Yeh good 2 C ya again :) As a matter of interest, we're all playing on Bloodhoof. About 20 of us. Tell your bro to join us if they're not on Bloodhoof. Ingame I'm Kwagga and BloodyBlade my bro is also there as Bloodyblade
 
lol

They all play on US servers - no clue why.

I don't have time for wow unfortunately.
 
I'm playing GW at the mo, and had similar experience with latencies since about Thursday last week.
Last night though things were far better - still crap for a "broadband" connection - but playable.

As far as I know, IS uses satellitte for international bandwidth on their ADSL accounts. So basically the latency will be as terrible for WoW/GW gaming because of the sucky satellitte latency.
UUNET uses the SAT3 cable for international on their ADSL accounts, but unfortunately their network is saturated at present...

Nukecap is about the best option, but I just can't bring myself to spend more for a facility that really should be part of the ADSL service!

My feeling on why this has happened is that Telkom has changed the port-shaping rules...looks like they've hectically throttled everything that is not HTTP/POP/FTP
 
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