My Voltage

[PaulGherkin]

Dear Margi,

Kindly avoid making baseless accusations, particularly if you lack accurate information about the matter at hand.

Our software is incapable of altering your readings, and it would be ethically wrong to do so. We encourage you to reach out to us so that we can provide a comprehensive explanation of its functionality. Additionally, we advise against making unfounded claims on social media platforms that cannot be substantiated. Our meters are SABS-approved as Class 1, and our software merely records the exact measurements your meter provides - nothing more, nothing less.

This allegation made by you could lead to defamation of character.

We extend a warm invitation for you to reach out to us, allowing us the opportunity to provide you with insights into the inner workings of our system. We eagerly anticipate our forthcoming interaction with you.

Have a smart day,
MyVoltage

Usually when companies come with strong reactions like this... that's because they've been caught out.
So yes, unless proven otherwise, I will go with the general assertion on the forum that this is a company that does not have a good track record.

 

[JollyFerret]

Has any one on here had any dealings with the Electricity and Water metering company called My Voltage. I believe they are based in Pretoria. How are they? Has anyone interacted with them? Would you recommend them as a Service Provider for your Complex or Estate?

Hello everyone!

What is the 2025 update on MyVoltage? Are you happy with it? Have things improved?

My sister's complex is considering switching to them, and she is very skeptical, as am I.
Her complex is generally satisfied with their current meter provider, but, which is why they find it suspicious that the property management company is suggesting the switch.

Also, there's something I don't understand. If you can already top up your electricity via your bank app, why do you need a provider with their own app? It just seems like unnecessary extra steps.

I get that you may be able to see your usage live, but is that really worth it when your current meter shows you your consumption and give you a warning before you run out? I personally don't see the point. I also wouldn't want to be tied to a 5-year commitment if I'm not happy.