henkrossouw
New Member
It took me ages to work out how to use MyWireless on Mac OS X. This discussion group was crucial, and far better than Sentech's telephone support. But most of the nitty-gritty details are for Linux and BDSFree, so here is an easy guide for Mac users.
Purchase an Ethernet cable from fastcomm.co.za (Tel: 012-3466077) Cost R150
Make sure you first go through the entire installation process on a friend's Windows PC, using the USB port, BEFORE you even try it on a Mac. The CD is self-explanatory. Basically, you have to go through the registration process, using Sentech's software via Windows, which then "flashes" (their term) your wireless device with your username and password.
Then plug in the Ethernet cable to your Mac and link to MyWireless. In OS X, use Network, under System Preferences, to ensure that Built-In Etherneet and PPPoE is selected, and that your correct user name and password is filled in. Nothing else should be neccessary. Support documents on www.apple.com will help, if not sure.
When you connect with PPPoE now, you should have a link. Open Internet Connect, and it should show you that your modem is communicating with the tower.
Now comes the bitch part... You have internet access, but nothing works in your browser, or mail program. At the most, the first little bit of Google shows. From 11pm to 4.46 am to work out. You need to change your MTU to a number lower than 1492. Don't ask m whye, but it works. The easiest way to do this on Mac running OS X is to download a shareware program called Tinker Tools:
http://www.macupdate.com/info.php/id/13662
It's a brilliant little program. Free for four uses, and quick to download.
Open TinkerTools and click on Network Tuning. *Make sure you are already connected via PPPoE to Sentech, otherwise you won't get all the options.* At the bottom of the window, change BOTH Ethernet/Airport0 and Device PPP Unit0 to a number lower than 1492, the same number. The Linux/BDSFree guys suggest 1466, and this works fine. Even 1490 will get your browser working. And don't know why it needs both, but only got it working when I did so. You may as well click on Permanent, so these settings are in your setup every time you start the computer.
MyWireless should work fine now. Don't bother phoning Sentech if it doesn't though. They will take you straight away that they won't help you for Mac. (Obviously, they are cutting costs by training support staff on one system, not realizing that a great deal of the users that are first in line to sign up for wireless broadband prefer Linux or BDSFree or Mac, rather than Windows. Even if it's 10%, why **** over paying clients?)
In fact, Sentech refer you to this forum. They should give credit on their website to this forum, and at least mention it in their FAQs for other systems.
Purchase an Ethernet cable from fastcomm.co.za (Tel: 012-3466077) Cost R150
Make sure you first go through the entire installation process on a friend's Windows PC, using the USB port, BEFORE you even try it on a Mac. The CD is self-explanatory. Basically, you have to go through the registration process, using Sentech's software via Windows, which then "flashes" (their term) your wireless device with your username and password.
Then plug in the Ethernet cable to your Mac and link to MyWireless. In OS X, use Network, under System Preferences, to ensure that Built-In Etherneet and PPPoE is selected, and that your correct user name and password is filled in. Nothing else should be neccessary. Support documents on www.apple.com will help, if not sure.
When you connect with PPPoE now, you should have a link. Open Internet Connect, and it should show you that your modem is communicating with the tower.
Now comes the bitch part... You have internet access, but nothing works in your browser, or mail program. At the most, the first little bit of Google shows. From 11pm to 4.46 am to work out. You need to change your MTU to a number lower than 1492. Don't ask m whye, but it works. The easiest way to do this on Mac running OS X is to download a shareware program called Tinker Tools:
http://www.macupdate.com/info.php/id/13662
It's a brilliant little program. Free for four uses, and quick to download.
Open TinkerTools and click on Network Tuning. *Make sure you are already connected via PPPoE to Sentech, otherwise you won't get all the options.* At the bottom of the window, change BOTH Ethernet/Airport0 and Device PPP Unit0 to a number lower than 1492, the same number. The Linux/BDSFree guys suggest 1466, and this works fine. Even 1490 will get your browser working. And don't know why it needs both, but only got it working when I did so. You may as well click on Permanent, so these settings are in your setup every time you start the computer.
MyWireless should work fine now. Don't bother phoning Sentech if it doesn't though. They will take you straight away that they won't help you for Mac. (Obviously, they are cutting costs by training support staff on one system, not realizing that a great deal of the users that are first in line to sign up for wireless broadband prefer Linux or BDSFree or Mac, rather than Windows. Even if it's 10%, why **** over paying clients?)
In fact, Sentech refer you to this forum. They should give credit on their website to this forum, and at least mention it in their FAQs for other systems.
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