I applied for a new phone and did a number port(from Cell C to NM) about a month ago.
All the relevant paperwork was completed and sent through to them.
About a week later I had to re-submit certain documentation again.
Another week later I had to hear that NM did not capture my application on their system due to some error.
Another week later my sim was disconnected without warning !!!
Yet another week later I eventually received my phone and Sim , only to find out that NM sent me the wrong sim.
After another few days I had to go to NM to do a sim swap.
Now I'm eagerly awaiting my activation that was promised to happen today(based on my experience I don't expect anything to happen.
I have spent hours on the phone,sent numerous e-mails and still only received my phone a month later + a non working sim !!!
I will never do business with this company again!