Nedbank Internet Banking Down?

[Brenden_E]

Can anyone access https://netbank.nedsecure.co.za/

Their main site works, but the internet banking has been timing out for me since this morning. On Afrihost.

 

[CPTBoy]

I can get in. WebAfrica here.

Does it give errors or just a blank screen? Mine took a little while to load, blank screen, and then popped up. I logged in fine too.

 

[roadcat]

Mine works fine - also on Afrihost

 

[Pada]

The odd part is that their site is hosted by IS, if I'm not mistaken...

The website loads just fine on my office's NeoBroadband connection.

See if you can't locate Nedbank's Facebook/Twitter feeds. I'm pretty sure someone else would've mentioned this if they also experienced issues with it!

 

[Brenden_E]

Still no love:

Tracing route to netbank.nedsecure.co.za [168.142.240.40]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.2.1
2 16 ms 22 ms 46 ms 196-210-146-1.dynamic.isadsl.co.za [196.210.146.
1]
3 12 ms 62 ms 45 ms 196.38.73.121
4 26 ms 13 ms 16 ms cdsl1-rba-vl150.ip.isnet.net [196.38.73.17]
5 13 ms 50 ms 34 ms core1a-pkl-te-1-2.ip.isnet.net [168.209.1.139]
6 13 ms 17 ms 10 ms ar1-rba-gi1-0.ip.isnet.net [168.209.1.171]
7 9 ms 9 ms 9 ms mi-za-rba-gsrpe1-gi2-0-2.ip.isnet.net [168.209.8
6.122]
8 11 ms 31 ms 12 ms 196.38.54.186
9 18 ms 13 ms 15 ms 196.38.54.186
10 * * * Request timed out.

 

[T-Man]

One of my clients in Braamfontein using Axxess/IS was also complaining.

 

[robass]

No luck with FNB neither this morning

 

[Pada]

Here's my traceroute from NeoBroadband:

 5. gw2-hop2-neobroadband.neotel.co.za                                        0.0%     4    2.2   2.3   2.2   2.5   0.1
 6. gw1-hop2-neobroadband.neotel.co.za                                        0.0%     4    8.0   4.1   2.6   8.0   2.6
 7. is.cinx.net.za                                                            0.0%     4   11.6   5.4   3.2  11.6   4.1
 8. css2-ctn-gi0-2.ip.isnet.net                                               0.0%     4    3.7   3.8   3.3   4.2   0.4
 9. mi-za-cpt-br1-gi0-3-108.ip.isnet.net                                      0.0%     4    3.5   3.5   3.4   3.6   0.1
10. 196.38.54.186                                                             0.0%     4   25.8  25.8  25.6  26.0   0.2
11. 196.38.54.186                                                             0.0%     4   25.9  25.8  25.5  26.1   0.2
12. 192.168.40.254                                                            0.0%     4   26.3  26.6  26.3  27.1   0.4
13. 168.142.240.40                                                            0.0%     4   26.7  26.5  26.0  27.1   0.5

And at my home on Afrihost it also works:

 Host                                                                        Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. mikrotik.tuis.local                                                       0.0%     5    0.9   1.0   0.9   1.2   0.1
 2. 196-210-150-1.dynamic.isadsl.co.za                                        0.0%     5   10.2  11.1  10.2  12.3   0.9
 3. 196.38.72.125                                                             0.0%     5   11.5  27.2  11.5  59.3  22.3
 4. 196.35.115.136                                                            0.0%     5   12.3  12.5  12.1  13.3   0.5
 5. core1a-ctn-gi0-2.ip.isnet.net                                             0.0%     5   15.5  15.9  15.3  17.0   0.7
 6. css2-ctn-gi0-1.ip.isnet.net                                               0.0%     5   12.8  16.7  12.8  30.6   7.8
 7. mi-za-cpt-br1-gi0-3-108.ip.isnet.net                                      0.0%     4   14.2  57.9  13.0 187.5  86.4
 8. ???
 9. ???
10. ???
11. 168.142.240.40                                                            0.0%     4   38.7  39.2  38.7  39.8   0.5

 

[Pada]

Hmm. Seems like mtr can resolve the last IP address, where as traceroute breaks.

From my office:

 3  gw2-hop1-neobroadband.neotel.co.za (41.164.12.2)  2.805 ms  3.161 ms  3.130 ms
 4  * * *
 5  gw2-hop2-neobroadband.neotel.co.za (41.164.0.243)  3.521 ms  3.575 ms  3.801 ms
 6  gw1-hop2-neobroadband.neotel.co.za (41.164.0.242)  4.295 ms  3.449 ms  3.419 ms
 7  is.cinx.net.za (196.223.22.10)  5.907 ms  4.993 ms  4.953 ms
 8  css2-ctn-gi0-1.ip.isnet.net (168.209.2.15)  4.916 ms  3.892 ms  3.903 ms
 9  mi-za-cpt-br1-gi0-3-108.ip.isnet.net (168.209.28.42)  3.865 ms  3.479 ms  3.421 ms
10  196.38.54.186 (196.38.54.186)  50.239 ms  49.692 ms  49.772 ms
11  196.38.54.186 (196.38.54.186)  49.727 ms  49.711 ms  50.923 ms
12  192.168.40.254 (192.168.40.254)  58.834 ms  58.810 ms  58.749 ms
13  * * *

From my home:

 1  mikrotik.tuis.local (192.168.11.1)  3.072 ms  3.221 ms  3.549 ms
 2  196-210-150-1.dynamic.isadsl.co.za (196.210.150.1)  14.114 ms  17.883 ms  19.517 ms
 3  196.38.72.125 (196.38.72.125)  22.700 ms  25.651 ms  28.128 ms
 4  196.35.115.136 (196.35.115.136)  36.226 ms  38.830 ms  41.327 ms
 5  core1a-ctn-gi0-2.ip.isnet.net (168.209.6.5)  44.449 ms  48.415 ms  50.513 ms
 6  css2-ctn-gi0-1.ip.isnet.net (168.209.2.15)  45.820 ms  48.930 ms  50.768 ms
 7  mi-za-cpt-br1-gi0-3-108.ip.isnet.net (168.209.28.42)  57.659 ms  55.065 ms *
 8  * * *
 9  * * *
10  * * *
11  * * *
12  * * *
13  * * *

I can connect to their server from my home still.

 

[Brenden_E]

Restarted the router. got a different ip and now it works. Who knows.