Need advice on what to do with TELKOM

[ViciousClone]

So i requested a service move on the October 20th ,to have my service at the premise on November 1st (we all no the installation never happened that day) Got it installed and activated 2nd week in November.New number and all...

With this my new number is under previous owners name still as my profile has been moved over to this new system,So with this i've been receiving invoices on my old number and adsl line rental (R604) for last two months.

Should i pay it? i did pay one month without noticing the number and service :/ Telkom billing can't dispute it at all as it shows it's still active,but going to sales they say it shows the number is not active anymore?

 

[neoprema]

Welcome to the club. I cancelled my DSL for Telkom's LTE 6 months ago! Guess what i'm still getting... And when i phone they said they will have to re-process the cancellation but they cannot be held liable for outstanding payments because they did not process the previous 2 cancellation requests, I have to pay it.

 

[ViciousClone]

Welcome to the club. I cancelled my DSL for Telkom's LTE 6 months ago! Guess what i'm still getting... And when i phone they said they will have to re-process the cancellation but they cannot be held liable for outstanding payments because they did not process the previous 2 cancellation requests, I have to pay it.

Yea they want me to provide a order number,can't cause did this in store.

I had no service for two weeks which can't be disputed as my number is active/not active :x

So telkom want's me to do back-flips to get my new number sorted to have something to go on???!!!!