need help before calling isp

[ViciousClone]

Well i play online games like battlefield and use teamspeak ,but i kept getting packet loss? Winmtr and TS have built in checkers..

But it seems it's just packet loss going out ,80% of the time,at times it increases as well and Teamspeak just gets terrible and i feel some lag in the game ,though the latency is still stable?

I've noticed the packet loss getting worse when i speak on teamspeak..

I have tried 3 accounts,uncapped from mweb(premium) ,5gb from afrihost and 40gb fatpipe unshaped vox telecom ..

They all do the same thing ...so where do i go from here?

 

[GreenArrow]

That would most likely be a line problem. Or the teamspeak server is just broken. How much % of packet loss do you get on average on teamspeak?

 

[Rickster]

try this command: tracert www.mybroadband.co.za

 

[ViciousClone]

try this command: tracert www.mybroadband.co.za

Do you want me to do a tracert and post a snapshot?

 

[ViciousClone]

That would most likely be a line problem. Or the teamspeak server is just broken. How much % of packet loss do you get on average on teamspeak?

nope,went on 2 other TS servers and they all do the same ,it goes up and down... At a "stable" packet loss i get 5% out,when speaking it goes from 5% to 10% or sometimes 40-50%...

And sometimes the "in" peaks up as well making the ts horrible ,around 10pm it seems to go down and more stable to use ts again..but until 10pm it terrible

 

[GreenArrow]

nope,went on 2 other TS servers and they all do the same ,it goes up and down... At a "stable" packet loss i get 5% out,when speaking it goes from 5% to 10% or sometimes 40-50%...

What ISP are you with? speed? This past weekend i had an out problem as well but i just plugged out my LAN cable and plugged it back in and it worked.. I did have line packet loss a few times but with that you can't even play games it just times you out.

 

[ItherNiT]

Can be a telkom line problem, post your line stats

 

[Rickster]

Do you want me to do a tracert and post a snapshot?

Wasnt it obvious?

 

[ViciousClone]

Wasnt it obvious?

 

[ViciousClone]

View attachment 124761

Wasnt it obvious?

Plus ,this is the uncapped mweb(premium)

all the other capped unshaped ISP's give the same

 

[Rickster]

Hmmm, A bit high to be honest.


Could you also post your line stats please, found in your router?

 

[ViciousClone]

Hmmm, A bit high to be honest.


Could you also post your line stats please, found in your router?

Which stats do you want to see

 

[Rickster]

Like this

 

[vicv]

View attachment 124763View attachment 124761

Plus ,this is the uncapped mweb(premium)

all the other capped unshaped ISP's give the same

I would log a fault with telkom saying you have noise on your voice line



Mweb

 

[HavocXphere]

Disagree with testing above...might still be packet loss from line issues though.

Packet loss won't show up on tracert easily.

I'd try something like "ping -n 100 www.google.co.za" rather and check the packet loss stats there. (Conveniently summarized at the bottom)

 

[Rickster]

Disagree with testing above...might still be packet loss from line issues though.

Packet loss won't show up on tracert easily.

I'd try something like "ping -n 100 www.google.co.za" rather and check the packet loss stats there. (Conveniently summarized at the bottom)

Packet loss = congested exchange = tracert