Rubenator17
New Member
- Joined
- Mar 19, 2014
- Messages
- 5
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Hello and welcome, I really need help as telkom can't help me.
We currently moved into a new house, it had all the telephone lines and wires in the house. Telkom then activated the sevice to a 4mbps . Everything was fine and worked like a dream, untill........ about 2 weeks ago .
The line is at full speed and drops at a slow rate lower and lower, and ping starts at 30ms and goes up to 2700ms!!! This happens every hour or so, untill i reset my router. This problem also 24 hours of the day. This is very frustrating as i recently got my xbox one and can't play online as intended.
I used to play well 2 weeks ago, but something randomly just happened. I phoned telkom twice yesterday, they have done a "port reset" and nothing is wrong at the exchange. I have hard resetted my router, tried different ports, but Nothing!!!!!!!
Is it maybe a better choice to switch to mweb?
Should i cancel my subscription with telkom and simply give up?
Please help me
We currently moved into a new house, it had all the telephone lines and wires in the house. Telkom then activated the sevice to a 4mbps . Everything was fine and worked like a dream, untill........ about 2 weeks ago .
The line is at full speed and drops at a slow rate lower and lower, and ping starts at 30ms and goes up to 2700ms!!! This happens every hour or so, untill i reset my router. This problem also 24 hours of the day. This is very frustrating as i recently got my xbox one and can't play online as intended.
I used to play well 2 weeks ago, but something randomly just happened. I phoned telkom twice yesterday, they have done a "port reset" and nothing is wrong at the exchange. I have hard resetted my router, tried different ports, but Nothing!!!!!!!
Is it maybe a better choice to switch to mweb?
Should i cancel my subscription with telkom and simply give up?
Please help me
