Need help urgent

[Nafis]

Iv been with rain for about a few months now, and I have been getting very bad results on speed test, I do I.T PNP and I need really fast Internet to work, speed test are showing kilobits, and connection in my house is not great as well, I would prefer an out door modem as this is not acceptable, if you are not able to do that I will be forced to move onto a new service provider

 

[rain_mobile]

Hi @Nafis

My apologies for the troubles you have been facing so far, please provide me with the email address that is linked to your rain account.

 

[Chad Bruiners]

Please help... I'm waiting for activation of my Sim... I already got my Sim from Ram... But my rain account is still showing preparing for delivery!! Please help

 

[Nafis]

Hi @Nafis

My apologies for the troubles you have been facing so far, please provide me with the email address that is linked to your rain account.

My rain email is :[email protected]

 

[rain_mobile]

@Chad Bruiners you sorted chief ^^ please let me know if there is anything else you need.

 

[rain_mobile]

My rain email is :[email protected]

Hi there @Nafis we are working on your query, I have escalated the issue through to our Networks Department, if you ever wish to follow up on this query please use this reference number: 3442893

 

[Chad Bruiners]

@Chad Bruiners you sorted chief ^^ please let me know if there is anything else you need.

Hi again... I want to cancel my Sim. How would that work?

 

[Chad Bruiners]

Hi again... I want to cancel my Sim. How would that work?

I canceled my Sim... please make sure that there will be no more deductions... Take debit order off

 

[Chad Bruiners]

I canceled my Sim... please make sure that there will be no more deductions... Take debit order off

It should not debit me again

 

[Nafis]

Hello
Rain awaiting reply, Or some sort outcome from my email