Need urgent assistance from rain

M

Mikebenceallers

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Aug 23, 2020
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Broke into my place this morning. Stole my 4g router. Need someone from rain to either trace it or suspend it urgently
 
Have you contacted rain?

According to their website:
If your rain sim has been stolen or is lost, simply logging into your my-rain on the website https://www.rain.co.za. Navigate to the SIM you require to replace and click on the “Sim swap” button.​
support.rain.co.za

Can I do a sim swap?

If your rain sim has been stolen or is lost, simply logging into your my-rain on the website https://www.rain.co.za. Navigate to the SIM you require to replace and click on the “Sim swap” button.
support.rain.co.za support.rain.co.za
 
Hi Mike
Thank you for making contact, we are sorry to hear about your misfortune. You can request for a SIM swap by logging into your rain dashboard. Please PM your email address that you used to sign up for the rain account.
 
rain_mobile said:
Hi Mike
Thank you for making contact, we are sorry to hear about your misfortune. You can request for a SIM swap by logging into your rain dashboard. Please PM your email address that you used to sign up for the rain account.
Click to expand...
Thanks. Is it possible to trace it before I do a Sim SWOP?
 
Mikebenceallers said:
Thanks. Is it possible to trace it before I do a Sim SWOP?
Click to expand...
Tracing a SIM requires the police to approach the court and issue us with a subpoena to do so, its complex but doable, but requires SAPS intervention. 99% of the time the sim is off and thrown away...
 
Hi I lost my cellphone, my rain SIM card was inside I need sim swap please assist
 
Hi. I cancelled my Rain service earlier this month and I was given a date that the service will stop and I was urged to pay for October. To my surprise Rain is in and out of my account trying to debit funds which forced me to move funds to another account. I'm accumulating charges because they check in as much as 3 times in a single day every day from the 25th. No response from either your social media platforms or the support.
I can't seem to shake off Rain. The service was stopped alright but for you it's just it just doesn't stop. Can anyone assist?
 
BongiG said:
Hi. I cancelled my Rain service earlier this month and I was given a date that the service will stop and I was urged to pay for October. To my surprise Rain is in and out of my account trying to debit funds which forced me to move funds to another account. I'm accumulating charges because they check in as much as 3 times in a single day every day from the 25th. No response from either your social media platforms or the support.
I can't seem to shake off Rain. The service was stopped alright but for you it's just it just doesn't stop. Can anyone assist?
Click to expand...
Hi BongiG

Please provide us with your email via PM | https://mybroadband.co.za/forum/conversations/add?to=rain_mobile
 
Good day all.

I trust you are well.

Can someone from the billing and accounts please I have tried to speak to someone regarding my situation on speaking to someone and the the call gets cutted off so we please give my a call urgent
I have all the on recording so please call me 0782855559
 
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